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Nov 18, 2021
Mon, Tue, Wed, Thur, Fri
Please only apply if you have had prior financial experience, calling and filing of insurance, healthcare preferred. Compensation: Based on experience; please send salary history with resume. Employment type: Full Time WHO WE ARE: J. Cox Orthodontics; www.jcoxortho.com OUR MISSION: To change lives one smile at a time! We believe that orthodontics provides a unique opportunity to build relationships with our patients and to have a positive impact on their lives. We strive to be the best part of our patients day! POSITION AVAILABLE: Orthodontic Financial/Insurance Coordinator QUALIFICATIONS WE ARE LOOKING FOR: Applicants must have prior financial experience, calling and filing of insurance, healthcare preferred. They should also have experience in a fast paced professional setting. QUALITIES WE ARE LOOKING FOR: We are looking for a ROCKSTAR! Someone who shares the passion, vision and values of our practice. A positive, high-energy, dependable, marketing and referral-minded, articulate and focused individual in pursuit of a career in healthcare management who enjoys working within a team and desires a positive, upbeat work environment. Someone with exceptional customer service skills, computer literacy, and the ability to work independently and anticipate team, patient, and doctor needs. Here is a quick list: intelligent, humorous, detail oriented, organized, confident, calm, accurate, fast, receives and uses constructive criticism to their advantage, remains focused under pressure, loves life, loves to laugh, eager to learn, and learns quickly. Overall someone who is respectful to fellow team members, patients, and the doctor, and is genuinely nice and kind. If you offer all this and more, then we would love to meet you! GOAL: To collect what the practice produces! To follow set protocols for Accounts Receivable tracking and collection. 1. Begin each day by preparing necessary paperwork for next workday. Review appropriate patient charts and prepare daily appointment sheet / financial report for self, front desk and Pt. Flow Coordinator’s utilization. This will be prepared for both offices. 2. The F/I Coordinator will highlight the daily collection sheet using the guide of misc. charges, starts and overdue accounts. This would be prepared for both locations. 3. Check all patient information for accuracy, updating address and telephone information as needed. 4. Enter any necessary information on computer for patient processing. This will include checking insurance eligibility and percentage of orthodontic coverage prior to the new patient arrival or at the time of the appointment. Insurance verification will also be completed for all Observation Ready and Phase 2 Ready patients. (Shared with New Patient Coordinator/Insurance Correspondence Coordinator) 5. Process contracts for upcoming patients, handling any undecided contract commitments before day of start by calling parent/patient. 6. Be responsible for processing mail daily. Open and follow established dating and distribution procedures. 7. Maintain the Doctor’s IN/OUT box for mail and correspondence processing. 8. Enter all monies received in mail daily (private pay or insurance) onto computer. 9. Perform end of day procedures, balance accounts, and prepare and make deposits daily as well as prepare computer back-up. 10. Present end of day report to Doctor reviewing adjustments, deposit slip, cash receipt and day sheet. 11. Audit the contract calendar to end of day reports to keep calendar current for team notification and goal setting. 12. Balance petty cash against register receipts and perform a monthly reconciliation. 13. Close out each month and prepare and email statements (if applicable). Document 30-60-90 day accounts receivable. 14. Information on overdue accounts is provided and reviewed with the Doctor monthly. 15. Mail statements with appropriate letters, when overdue. Use appropriate established collection measures. Perform delinquent account calls, when appropriate. 16. Process all auto draft payments on the appropriate days of the month. 17. Back up to answering phone (4th on phone). This position will handle all insurance and financial questions. 18. Straighten reception area, as needed (shared duty). 19. End of the day duties: empty garbage cans in bathrooms and kitchen. 20. Prepare all computer reports requested by the Doctors, and present with solutions and trends. 21. Report at morning huddle any financial issues and needs for start monies, misc. charges, etc. 23. Take notes for all full staff meetings. 24. Establish notebook for staff meeting agendas. 25. Work closely with Treatment Coordinator to make sure production goals are met Daily.