Dental Front Office/Manager Job Posting

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Dental Front Office/Manager Job in Houston, TX 77099
(Job ID: 360553)

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Location

Houston, TX 77099

Details

DATE POSTED/UPDATED

Jan 18, 2022

JOB TYPE

Permanent

DAYS OF WEEK

Mon, Tue, Wed, Thur, Fri

JOB ID / STATUS

#360553 ACTIVE

Description

Dental Office Front Desk / Office Manager: General Purpose Ensure the efficient running of the dental office in accordance with established procedures and protocols Main Job Tasks and Responsibilities • respond efficiently to patient and doctor needs and inquiries • ensure the delivery of quality dental care to patients • resolve patient issues in accordance with company policies and procedures, healthcare regulations and standards • manage patient scheduling and direct patient traffic flow • present treatment plans to patients • organize and present financial arrangements to patients • arrange payment schedules with patients • oversee the processing of dental claims • coordinate with dental insurance companies to ensure claims are paid • manage specialist referral process • recruit and select office staff to meet operational requirements • train, develop and performance manage staff to meet performance standards • determine staff schedules and ensure operational standards are met • manage employee relations and make certain staff have the necessary resources and support • monitor and maintain the office budget • organize and oversee supply purchases, equipment upgrades and operations expenses • complete administrative functions including bank deposits, revenue posting, staff payroll and invoice processing • oversee collections and accounts receivable • write business correspondence and reports • run and analyze management reports • support marketing and promotion initiatives • maintain patient data according to regulations and company policies • ensure that records are stored securely and in compliance with privacy and security regulations • take responsibility for the appearance and functionality of the office • maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA Education and Experience • Bachelors or Associates Degree preferred • management or supervisory experience, preferably in healthcare • knowledge of dental terminology • knowledge of dental office procedures • knowledge of accounting and administrative principles and procedures • knowledge of insurance plans and claims processing • knowledge of EagleSoft, Open Dental or similar software often required • knowledge of MS Office Key Competencies • communication skills • planning and organizing • problem analysis and problem solving skills • judgment and decision-making skills • integrity • team work • customer service orientation

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