Dental Front Office/Manager Job Posting

All Job Postings > Tennessee > Knoxville TN > Dental Front Office/Manager > Dental Front Office/Manager Job (ID: 361710)
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Dental Front Office/Manager Job in Knoxville, TN 37923
(Job ID: 361710)

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Location

Knoxville, TN 37923

Details

DATE POSTED/UPDATED

Jan 13, 2022

JOB TYPE

Permanent

DAYS OF WEEK

Mon, Tue, Wed, Thur, Fri

JOB ID / STATUS

#361710 ACTIVE

Description

Our busy West Knoxville dental office is seeking highly motivated, professional, friendly, patient-driven Practice Coordinator to join our growing team. The ideal candidate is a confident, strong communicator who is well-organized and can multi-task, while ensuring high quality care is given to the patient. A good understanding of systems while exhibiting flexibility is essential. This candidate needs to be a self-starter, hard worker, have an exceptional attitude (positive and flexible), enjoys what they do, and seeks to be a leader. The candidate must be able to effectively develop a strong working relationship with the Doctor, while promoting teamwork. Being computer literate and having a good command of the English language is necessary. This role is vitally important in maintaining the highest level of dental care provided to our valued patients. Practice Coordinator Job Duties: Possesses a working knowledge of dentistry that assists the doctor and clinical team in explaining treatment methods to patients. Manages daily, weekly, and monthly schedules in an efficient and timely manner by following guidelines of block scheduling. Actively looks to fill both doctor and hygiene schedules. Maintains and monitors the accuracy of Dentrix data. Efficiently and effectively maintains and monitors daily, weekly, and monthly progress on production/collection goals to evaluate what changes, if any, need to be made to the scheduling mentality. Confirms patients for the next day. Monitors text and email communication system periodically through the day. Manages all financial arrangements with patients, cash flow for the practice through collections via the patient or insurance company. Must be comfortable discussing financial arrangements with patients. Manages team accounts receivable. Ensures all patients leave with a signed treatment plan before scheduling the next appointment. Ensures the accuracy of the daily deposit by balancing all monies and credit cards and places it in the safe before the end of each day. Maximizes payment for procedures on a daily basis via payment on day of service. Files all dental/medical insurance and maximizes insurance benefits for patients without allowing insurance coverage to become the primary determinate for treatment. Regularly monitors delinquent recall appointments and regularly reactivates inactive patients by following the current reactivation protocols. Displays a keen ability to multi-task well, a self-starter who consistently takes initiative independent of what is required. Assumes the role of the primary patient marketer of the individual practice and is competent with concepts of internal marketing, and is comfortable with being the “face of the practice”. Is comfortable speaking with people by presenting a warm, confident, compassionate, professional appearance and demeanor whether on the phone or in person. Exemplifies a caring attitude, cheerful and eager to help. Compliance of all TOSHA and HIPPA regulations. Compliance with any other duties deems necessary by your supervising doctor. Experience: Two years dental experience is required. Job Type: Full Time Monday-Friday minimum 30 hours per week. Must be able to sit for extended periods of time. Practice Coordinator Skills and Qualifications: Use of Dental Terminology, Knowledge of Dental Procedures, Knowledge of General Bookkeeping, Teamwork, Health Promotion, Well-spoken, Knowledge of Dentrix or similar dental software, Excellent Communication and Listening Skills

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