Jan 14, 2022
Mon, Tue, Wed, Thur, Fri
Zeifman Orthodontics is looking for a new member to our family to serve the role of Receptionist, Scheduling specialist. Your Welcoming smile, winning attitude, positive outlook and friendly personality could make you a strong candidate to grow with us in this great career opportunity. DESCRIPTION OF DUTIES - Courteous and effective management of inbound and outbound telephone calls - Coordinating the master patient schedule - Greeting all patients with a friendly smile and managing the sign-in/waiting room process and experience - Performing “relationship management” tasks such as appointment reminder calls to patients - Following up with patient “care calls” the day after an appointment - Working with back-office staff to control inventory (for example to ensure timely reordering of supplies) - Running lead on referring General Dentist relationship management such as thank you notes, holiday cards, etc. - Overseeing all aspects of office “opening” process in the morning and “closing” process in the evening - Managing office social media and marketing efforts. - Outgoing, friendly, engaging, sensitive to patient anxiety, down-to-earth, eager to inform and serve needs. - Attention to detail, strong planning/organization skills, “team” attitude that works well with others, enjoys a challenge. - Excellent phone skills, natural salesperson, someone who loves to communicate, excellent listening skills, diligent with follow though. - Ability to multi-task and work effectively under pressure, while maintaining a friendly face and smile with patients in person and on the phone. - Employees must feel affiliation to our Orthodontic family and know that this is not just a job but a long term exciting and rewarding career.
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