Dental Front Office Job Posting

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Dental Front Office Job in Conyers, GA 30013
(Job ID: 377896)

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Location

Conyers, GA 30013

Details

DATE POSTED/UPDATED

Jun 16, 2022

JOB TYPE

Permanent

DAYS OF WEEK

Mon, Tue, Wed, Thur

JOB ID / STATUS

#377896 ACTIVE

Description

The Front Office Coordinator primarily handles all front desk duties for the practice. We are seeking a Front Office Coordinator to join our team! JOB RESPONSIBILITY: The Front Office Coordinator is responsible for handling all front office duties for the assigned . The Front Office Coordinator must ensure that the patient and parent/guardian are the number one priority, whether it be over the phone or in the office. Adapting to each individual and providing quality customer service is a must. This support is crucial to the delivery of the Company’s mission of helping children achieve a lifetime of great oral health. MAJOR DUTIES and RESPONSIBILITIES: Answers incoming calls promptly, communicates in a courteous and respectful manner, and addresses caller’s needs to ensure patient satisfaction. Greets the patient with a smile and ensures the patient has a long lasting positive impression of the practice. Assists the patient, based on the patient’s reason for the visit. This includes, answering questions, checking the patient in/out, scheduling, completing the necessary paperwork, etc. Collects the necessary paperwork, ensures payment methods are gathered, and enters/scans all of the data into the Practice Management software. Schedules patients as needed based on the Company’s scheduling guidelines. Provides any necessary documents to the patient (e.g., receipts, school notes, appointment reminder cards). Ensures that all information, as well as procedure codes, is accurately entered into the Practice Management software. Calls patients to reschedule all missed appointments, as well as works on the recall lists to schedule appointments that may be needed. Collects patient’s referral source and records it in the patients’ chart. Handles patient accounts and outstanding balances, based on the daily collections report. Attend and participate in all office meetings, continuing education events and daily huddles. Understands insurance benefits to effectively communicate to the patient. Follows the Company policies pertaining to collections and financial protocols. Complies with all of the laws and regulations, including HIPAA, OSHA, etc. Follows all administrative procedures and policies to ensure consistent standards. Other duties as assigned. EDUCATION and EXPERIENCE: A minimum of a high school degree or equivalent is required. Experience working in a professional, medical, or dental environment with direct customer service is desired. Bilingual preferred but not required. SPECIFIC SKILLS: Strong interpersonal and relationship building skills, ability to establish and maintain positive working relationships. Effective written and verbal communication skills with all levels of employees and public. Excellent organizational skills; strong attention to detail, ability to multitask and perform job duties in a timely manner. Strong computer skills and ability to learn new programs as needed. PHYSICAL DEMANDS: Walking, sitting, standing for extended periods of time. Ability to lift/carry up to 30 pounds and be able to twist, turn, bend and stoop. WORKING CONDITIONS: Dental office environment. Employer Details EMPLOYER NAME Dentistry for Children CONTACT PERSON Mary Rozier CONTACT PHONE [sign in to DentalPost to see current contact info] CONTACT EMAIL [sign in to DentalPost to see current contact info] LOCATION 3111 Avalon Blvd Conyers Ga, 30013

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