Pediatric Dental Front Office Job Posting

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Pediatric Dental Front Office Job in Smyrna, GA 30080
(Job ID: 386999)

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Location

Smyrna, GA 30080

Details

DATE POSTED/UPDATED

Sep 19, 2022

JOB TYPE

Permanent

DAYS OF WEEK

Mon, Tue, Wed, Thur

JOB ID / STATUS

#386999 ACTIVE

EMPLOYER

Dentistry for Children

Description

Dentistry For Children is seeking Operations Managers to lead our teams in Metro Atlanta. If you are an awesome Operations Manager with a heart for kids who can lead and develop a team of clinical and non-clinical dental professionals, we would love to meet you! Our ideal candidate is positive, energetic, friendly and a quick learner. We have comprehensive benefits, paid time off, and opportunities for growth. Job Summary: Responsible for meeting financial performance and revenue growth goals while managing the operations of the practice and ensuring an excellent patient experience. Establishes systems and processes which result in patient satisfaction, patient retention, case acceptance, employee and provider engagement, and financial performance. Responsible for practice operations systems and provides support to all functioning areas, including administrative support to the front and back office. Dental Office Environment Major Duties and Responsibilities: Manages office staff, provides problem-solving, decision making, planning, delegation, and conflict management when needed. Build and maintain a positive office culture. In coordination with RDO and Human Resources, select and orientate office staff. Evaluate staff performance and submit performance reviews, Ensure 100% of staff complete required learning modules on time. Conduct practice staff meetings on a regular basis. Works with employees to facilitate complaints/concerns and resolve as needed. Responsible for onboarding and training for new employees. Implement office policies which establish best approaches which result in achievement of performance goals, including patient satisfaction, access, employee engagement, provider engagement, financial performance and successful growth. Meets or exceeds annual NPS targets through implementation and sets action plans as needed. Provide needed information to other departments, (i.e. Human Resources, Marketing, Finance, etc.) to support compliance with established policies. Ensure that needed information and documentation is provided to support revenue cycle activities. Act as an interdepartmental liaison between the practice and other departments and entities. Responsible for reporting any safety-related incident in a timely fashion, including workers comp, through the appropriate tool; attends all safety-related training programs; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility. Monitors and ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. Completes all company mandatory modules and required job-specific training in the specified time frame.

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