Mar 19, 2023
We are looking to hire a personable orthodontic receptionist to ensure that patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The orthodontic receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, collecting payments on accounts, and arranging referrals to other dental specialists. To be successful as a orthodontic receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing orthodontic receptionist will perform all duties in a manner that ensures the efficient running of the orthodontic practice. Orthodontic Receptionist Responsibilities: -Greeting and welcoming patients to the practice -Scheduling, rescheduling, or canceling appointments as needed -Assisting patients to fill out information forms -Preparing patients’ charts and daily schedules for the orthodontic staff -Updating patient records and documenting recent treatments and procedures -Scheduling follow-up appointments and providing telephonic reminders -Communicating with medical insurance providers to determine if patients are required to make co-payments -Verifying methods of payment and collecting payments as needed -Performing general office duties, such as answering telephones, photocopying, filing, and faxing Dental Receptionist Requirements: -High school diploma or GED -Certification in office administration, medical administration, or related fields is advantageous -Proven experience working in a dental or orthodontic office -Sound knowledge of dental terminology -Proficient in dental/orthodontic practice management software -Working knowledge of general administrative practices -Good telephone etiquette -Exceptional organizational skills -Excellent customer service skills
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