Treatment Coordinator Dental Front Office Job in Concord, NC 28027
(Job ID: 414784)

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Description

Oasis Dentistry is located in Concord, NC near the Concord Mills Mall. We are an exciting, patient friendly, team oriented practice. If you love the field of dentistry, then this is the place for you! We are in search of a Front Office team member (on-site)-Oasis Dentistry is a large cosmetic dental office. This position is located in Concord, NC near the Concord Mills Mall. This position is full-time position 5 days a week. Duties assigned by the Practice Manager also include providing excellent customer service while completing the following task: 1) Serve as the patient’s concierge throughout the dental care experience. 2) The treatment coordinator (or TC) ensures that the patient and the patient’s family are kept informed and included in all matters of the dental treatment. The TC’s role is especially important at the beginning of care: treatment coordinators meet with patients and their families for new patient examinations, to gather medical history, discuss treatment options, and answer all payment questions. 3) Once treatment begins, treatment coordinators communicate with patients and their families to keep track of payment schedules, appointments, and post-treatment follow-up care. 4) Gathering information from new patients 5) Introducing patients and families to the dental office and treatment team 6) Educating patients and families on treatment options, costs, and setting up payment plan 7) Communicating with patients/families for appointments, payment schedules, etc 8) Submitting paperwork to insurance providers 9) Communicating patient needs and questions to dentist and staff Must know and be familiar with dental terminology. One year of dental office experience. Applicants who do not meet the minimum requirements will not be considered further. This is an ON-SITE position with no remote work. Pay rate: Salary commensurate with experience No phone calls or walk-ins for this position will be accepted. Please apply via dental post or resumes can be sent to: hrand#64;oasisdentistrync.com with the subject line: Treatment Coordinator PLEASE DO NOT SEND YOUR RESUMES DIRECTLY TO THE OFFICE. Note: No telephone calls or in-person visits will be accepted.