Dental Front Office Job in Wake Forest, NC 27587
(Job ID: 415338)

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Description

Gentle Family Dentistry is seeking an enthusiastic and patient-focused individual to join our Dental Family as a Patient Coordinator. If you are energetic, organized, and possess excellent customer service skills, we would love to hear from you! Dental coordinator experience of 1 year is preferred, and familiarity with Eaglesoft is a bonus. This is a full-time position that offers competitive compensation and benefits to the right candidate. Responsibilities: Patient Check-In and Check-Out: Greet patients warmly as they arrive, check them in for their appointments, and efficiently handle the check-out process after treatment is completed. Patient Forms and Information: Update and manage patient forms and information accurately to ensure the smooth flow of administrative processes. Phone Handling: Professionally and courteously handle incoming phone calls, address patient inquiries, schedule appointments, and assist with any related concerns. Treatment Plans and Insurance: Collaborate with dental professionals to coordinate treatment plans, explain procedures to patients, and provide estimates for insurance coverage. Multitasking: Effectively handle various tasks in a fast-paced team environment, ensuring the highest level of patient care and satisfaction. Dental Experience: Utilize your dental knowledge and experience to assist patients and answer their questions regarding treatments, oral health, and post-treatment care. Eaglesoft Management: If you have experience with Eaglesoft, use your skills to efficiently manage patient records, scheduling, and other related administrative tasks. Qualifications: Previous experience as a Dental Coordinator is preferred (1 year preferred). Outstanding interpersonal and communication skills to interact positively with patients and team members. Highly organized with excellent attention to detail to maintain accurate patient records and manage administrative processes. Ability to thrive in a fast-paced and dynamic team environment. Proficiency in using dental practice management software, with a preference for Eaglesoft experience. Strong customer service focus, ensuring patients feel welcomed and well cared for during their visits. Energetic and personable, creating a warm and friendly atmosphere for our patients. Benefits: Competitive salary starting from $16.00 per hour. 401(k) plan with matching contributions. Dental insurance coverage. Disability insurance. Employee discount for dental services. Health insurance coverage. Life insurance benefits. Paid time off for vacation and sick leave. Tuition reimbursement for professional development. Vision insurance coverage. If you are a motivated and patient-oriented individual with dental coordinator experience, we encourage you to apply for this full-time position. Join our energetic team and play a vital role in ensuring our patients receive exceptional care and support throughout their dental journey. Please email your cover letter and resume to be considered for this opportunity. Job Type: Full-time Salary: From $19.00 per hour Schedule: Monday to Friday Supplemental pay types: Bonus pay Work Location: In person