Nov 15, 2023
Mon, Tue, Wed, Thur, Fri
Dr. Ashandra Batiste
Dental Office Patient Care Coordinator (Front Desk Administrator) - Minimum Experience - 2 years Are you passionate about providing exceptional patient care? Do you thrive in a fast-paced environment and enjoy working as part of a dedicated dental team? We are currently seeking a dynamic and customer-focused individual to join our dental office as a Patient Care Coordinator. If you have excellent communication skills, a friendly demeanor, and a strong desire to help others, this could be the perfect opportunity for you! Responsibilities will vary based off of the position: Greet and welcome patients in a warm and friendly manner, ensuring a positive first impression. Schedule appointments and manage the dental office appointment calendar efficiently. Answer phone calls and respond to inquiries, providing accurate information and addressing patient concerns. Verify and update patient information, including insurance coverage and personal details, ensuring accurate record-keeping. Coordinate with dental professionals and assist in managing patient flow throughout the office. Explain treatment options, costs, and payment plans to patients, ensuring they fully understand their dental care. Follow up with patients regarding appointments, treatment plans, and outstanding balances. Collaborate with the dental team to ensure a seamless and pleasant patient experience. Maintain a clean and organized reception area, including managing patient records and paperwork. Qualifications: High school diploma or equivalent; additional education or certification in healthcare administration is a plus. Previous experience in a dental office or medical is required. Strong interpersonal and communication skills, with the ability to build rapport with patients and team members. Excellent organizational and time-management abilities to effectively handle multiple tasks and prioritize responsibilities. Proficient computer skills and experience with dental software systems. Knowledge of dental terminology, procedures, and insurance processes is desirable. Compassionate and empathetic nature, with a genuine desire to provide outstanding patient care. Professional appearance and demeanor, with the ability to maintain confidentiality. Bilingual skills (English/Spanish) are an advantage. Benefits: Competitive compensation package based on experience and qualifications. Comprehensive health insurance plan, including medical and vision coverage. Paid time off and holidays. Continuing education opportunities to enhance your professional growth. Friendly and supportive work environment that values teamwork and individual contributions. If you are enthusiastic about patient care and thrive in a dental office setting, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for the position. Join our team and help us create healthy smiles and happy patients every day!
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