Dental Front Office Job in Belmont, North Carolina

(Job ID: 511533)

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Description

Job Title: Front Desk Receptionist/Insurance Coordinator About Us: Our office is dedicated to creating a warm and welcoming environment, and we’re looking for a Front Desk Receptionist/Insurance Coordinator to join our friendly, positive, and patient-focused startup dental practice. Position Overview: We are seeking a warm and welcoming Front Desk Receptionist/Insurance Coordinator to be the first point of contact for our patients. This role requires a combination of exceptional customer service skills, organizational abilities, and a positive attitude. If you’re someone who enjoys helping others, and has a passion for making a difference in people’s lives, we’d love to meet you. Key Responsibilities: Greeting Patients: Provide a warm and friendly welcome to all patients. Scheduling Appointments: Efficiently manage patient scheduling, confirm appointments, and handle cancellations or rescheduling with a professional touch. Insurance Coordination: Verify patient insurance coverage, process claims, and assist patients with understanding their benefits and out-of-pocket expenses. Customer Service: Address patient inquiries and concerns with empathy and professionalism. Administrative Tasks: Handle front desk operations including answering phones, managing patient records, and ensuring the smooth flow of daily office activities. Qualifications: Experience: Previous experience in a dental or medical office is preferred. Strong customer service experience is essential. Skills: Excellent communication and interpersonal skills, with a warm and welcoming demeanor. Technical Skills: Experience and knowledge of dental insurance processes. Proficiency with Open Dental practice management software is preferred. Attitude: Positive, approachable, and patient-focused, with a genuine passion for helping others. What We Offer: Supportive Work Environment: Be part of a team that values your contributions and fosters a positive, collaborative atmosphere. Competitive Salary: We offer a competitive salary based on experience, along with significant opportunities for professional growth. Benefits Package: Comprehensive benefits including including PTO, Employee Dental Benefits, uniform allowance, health insurance. How to Apply: If you’re excited about the opportunity to be a key player in our dental office, please send your resume and a brief cover letter highlighting your relevant experience and why you’d be a great fit for our team to [sign in to DentalPost to see current contact info] with the subject line “Front Desk Receptionist/Insurance Coordinator Application.”