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Dental Front Office Job Posting

All Job Postings > Texas > Houston TX > Dental Front Office >  Dental Front Office Job (ID: 519966)
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Dental Front Office Job in Sugar Land, Texas

(Job ID: 519966)

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Location

Sugar Land, Texas 77498

Details

DATE POSTED/UPDATED

Feb 12, 2025

JOB TYPE

Permanent

COMPENSATION

Base Salary

Not Provided

DAYS OF WEEK

Mon,Tue,Wed,Thur,Fri

JOB ID / STATUS

#519966 Active

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Description

We are looking for an accountable, honest, enthusiastic and awesome full time Front Desk/Treatment Plan Coordinator for our small office located in Sugar Land. Job responsibilities are as follows: Scheduling Coordinator performs primary functions of day-to-day Front Desk Operations including patient admission and dismissal, telephone, customer service, scheduling, chart preparation/processing, mail, daily opening/closing procedures and facility maintenance; provides support in meeting office goals and expectations; assists other Front Office Team members and Clinical Team members in daily operations as needed within the limits of individual training and licensing. Familiar with Eaglesoft. Check In: . Greet patients as they arrive to the office in a courteous and warm manner . Have patients complete NP charts and annual updates as necessary . Create NP files and modify updated information on the computer . Have patients read and sign consents for treatment . Hand out post-operative instructions and answer any related questions . Hand out HIPAA, financial policy, media release and have patients sign appropriate forms . Check to make sure F/A was signed prior to treatment . Explain treatment needs and costs as needed prior to seating patients . Collect patients’ balances before seating patients . Put charts up for seating and change patient's status on the computer . Call patients who are running 10 minutes late to remind/confirm or change their appointments . Keep in touch with patients who are waiting to be seated . Give office tours and answer questions for potential patients or new patients . Check files for missing or incorrect information, obtain from patients and enter into computer family file Check Out: . Collect patients’ co-payments or balances if not done at check in . Make follow-up appointments as needed . Enter payments into computer . Generate and hand out walk out statements . Give out referral slips . Dispense home care products and instructions for use . Give post operative instructions to patients as needed verbally and in writing . Call patients after difficult procedures . Print out prescriptions for patients . Call in prescriptions as needed . Contact MDs by fax or telephone to obtain medical clearance as needed . Close credit card and Care Credit batch . Print Deposit Slip at the end of each day and balance with payments made over the counter, including cash, checks and cards. Preparation: . Review schedule in advance to be familiar with each patient and office flow . Pull or request from storage charts in advance if the actual chart is needed . Confirm appointments two days in advance . Check eligibility and benefits for all scheduled patients as needed . Prepare necessary paperwork as needed for each appointment . Identify patients with payments to be collected and note amounts to be collected . Identify patients requiring updates in family file, medical history and insurance information . Identify patients requiring other treatment or family members needing appointments and mark appointment checklist or make notes. Other Responsibilities: . Open the office and make sure that the office is ready for patients . Check answering machine and take appropriate actions . Answer the phone in a warm and courteous manner . Redirect phone calls as appropriate or take complete messages . Schedule appointments for new and existing patients over the phone . Complete NP telephone interview forms entirely, including complete insurance information; verify insurance information and enter benefits. . Call patients to fill in last minute cancellations in doctor and hygiene schedule . Contact patients who need cementations/deliveries from the list . Contact patients as needed to address billing and/or other issues . Check music-on-hold and reception area music periodically . Send Thank You Cards to patients who refer others . Contact patients by phone or mail to remind about CC or unfinished treatment . Keep front office and reception room clean and organized . Restock cards, brochures, supplies and necessities at each station. Request additional supplies as needed. . Keep adequate supply of forms used in the office and print additional forms as needed or send a request for bulk printing to the management. . Maintain patient’s refreshment center . Prepare and send out mail . Send out faxes or make copies as needed and assist in other clerical projects . File claim everyday; print EOD when the last patient check in with the providers. Check the route sheet before walk out. . Step in to help with other responsibilities as needed . Report all broken and malfunctioning equipment to the management as soon as noted In some cases more then one team member may be responsible for the above responsibilities. Working together in a team is essential to make sure that all jobs get done timely and without wasteful duplication of effort.

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