Office Manager Dental Front Office Job in Livermore, California

(Job ID: 549873)

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Description

**Dental Laboratory Manager** **Rutherford Dental Lab | San Ramon, CA | $100-120k Base + 15% Bonus | Build a Dynasty** **Join the Elite: Rutherford Dental Lab** Bay Area's premier digital implant lab (All-on-X, custom abutments, exocad mastery). Family-owned since 1990, we're scaling to $5M+ revenue. **Your role: Run ops like clockwork, and fuel raving dentists.** Perfect products → Endless referrals. **No drama. High margins. Real impact.** **Core Responsibilities (Own the Flywheel):** • **Case Command**: Manage 50+ weekly cases—track in GreatLab, guarantee 98% on-time delivery. • **Client Concierge**: Answer calls/emails; resolve issues in <24 hrs; build loyalty. • **Onboarding Pro**: Setup new dentists; train on GreatLab portal + digital uploads. • **Monthly Raves**: Check-ins with top clients—probe needs, upsell implants/digital workflows. • **Inventory Mastery**: Maintain stock; cut costs 15% via smart ordering. • **Team Leader**: Motivate 5-10 techs; cross-train for 24/7 capacity. • **Metrics Maestro**: Dashboard on-time %, satisfaction; weekly wins report. • **Workflow Wizard**: Sync scans → designs → ships; pioneer 'Wild West' tamer. **Who Thrives Here (The Ideal You):** • 5+ yrs dental lab management (implants/digital bonus). • Exocad/GreatLab savvy (or fast learner). • Customer-first hustler—dentists love you. • Data-driven: KPIs are your love language. • Bay Area ready; hands-on leader. **Bonus: CDT, study club ties, sales DNA.** **Your Reward (Wealth-Aligned):** • **$100-120k base** • **15% performance bonus** ($25k+ Yr1). • Health/Vision/401k match • **Grow with us**: Lab Manager → GM → Partner track. **Rutherford: Where Precision Builds Legacies.** #DentalLabJobs #BayAreaDental #DigitalDentistry