Dental Front OfficeHuffman Lakeside Family DentistryHuffman, TX 77336 Treatment Plan coordinator / Front Desk Lead - Reliable, dedicated, that can effectively grow the office.
Assist Patients in planning treatment, work with doctors on follow up care and treatment scheduling.
Assist patient with payment options, like care credit - explain insurance coverages; increase patient acceptance for treatment plans
Build a productive schedule for doctors - meet daily production goal - anticipate no show with strategic scheduling, planning.
Additional items of knowledge: Care Credit experience with assisting patients -
Greeting and welcoming patients to the practice. Assisting patients to fill out information forms.
Scheduling, rescheduling, or canceling appointments as needed.
Preparing patients’ charts and daily schedules for the dental staff. Manage and organize specialist referrals.
Updating patient records and documenting recent treatments and procedures.
Scheduling follow-up appointments and providing telephonic reminders. Update patient insurance information.
Communicating with medical insurance providers to determine if patients are required to make co-payments.
Verifying methods of payment and collecting payments as needed. Prepare and send patient bills.
Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Proven experience working in a dental office. Sound knowledge of dental terminology.
Proficient in dental practice management software. Sort and organize incoming and outgoing mail
Working knowledge of general administrative practices. Keep track of office supplies and place orders for more supplies when necessary.
Good telephone etiquette. Ensure reception area is maintained and professional in appearance.
Exceptional organizational skills. Excellent customer service skills. Being punctual in the workplace.
Interpersonal skills: Interpersonal skills, Teamwork, Active listening, Empathy, Patience, Leadership, Dependability, Emotional intelligence, Flexibility