Here's why you should celebrate customer service week

4 Reasons You Should Be Celebrating Customer Service Week

Posted October 07, 2019

Have you ever called a company’s support number only to find yourself stuck navigating dial pad responses and arguing with a robot?  These days, getting a real person on the phone at a business is nearly unheard of. Automated phone services, AI messaging, and other prerecorded voice systems have replaced traditional customer service portals. There’s […]

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Why I Became a Dental Hygienist

Posted October 04, 2019

It’s that time of year again – yes, it’s Dental Hygiene Month! For me, it’s an opportunity to reflect on my journey in the dental industry that began 25 years ago, when I first practiced as a registered dental hygienist. My mission of providing the best possible patient care has intensified over the years, and […]

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Take control of your time

Taking Control of Your Time

Posted October 04, 2019

Taking control of your time is different for every individual. There is an important question to ask yourself, “What do I want?” What defines success for you? A bigger paycheck? A bigger house? A more prestigious job? Identifying those goals is the first step. Whether financial, career or personal, making positive changes in your life […]

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6 skills that will get you hired

6 Skills That Boost Your Chances of Getting a Job in the Dental Industry

Posted September 27, 2019

While some industries are slowing down, the dental industry’s outlook is bright. The Bureau of Labor Statistics’ Occupational Outlook Handbook rates the growth in jobs for dentists, dental hygienists, and dental assistants at “much faster than average.” Besides working in a growing industry, being a dental professional is a truly rewarding profession. However, finding the job […]

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The secret life of a dental office manager

The Secret Life of the Dental Office Manager

Posted September 24, 2019

A career as a dental office manager can be incredibly rewarding. There’s so much job satisfaction in knowing you’re a key player in your practice, with a direct impact on how smoothly things run. However, it’s also one of the most demanding jobs in dentistry and few people understand what it takes to do the job – all while making it look fairly […]

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interview tips for your dental assistant interview

How to Present Your Best Self in a Dental Assistant Job Interview

Posted September 20, 2019

Making a good first impression is always important during an interview. You need to be able to find ways to set yourself apart from other applicants. There are many ways you can achieve this. For example, you need to be punctual, professional, and knowledgeable about the position. The following information will provide a closer look […]

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Find the perfect successor for your dental practice

4 Ways to Find the Perfect Person to Take Over Your Dental Practice

Posted September 20, 2019

You’ve put your heart and soul into growing your dental practice. You have a whole slew of clients who love your services and have supported your paycheck for years. You want to ensure those clients are properly cared for in the future after you leave the practice. Here are some great tips to assist you […]

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what’s trending in the workforce for working moms

Compensation Trends for Working Moms

Posted September 13, 2019

Staying on top of labor trends in dentistry is important for everyone, but especially for working moms. A working mom needs to understand what’s happening so she can plan ahead for herself and her family. Here’s the overall picture of what’s popular, what’s on its way out, and what’s next with compensation trends in the […]

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4 must ask interview questions when staffing

4 Must-Ask Interview Questions When Staffing a New Dental Office

Posted September 12, 2019

With the dentistry field continuing to evolve, it is important to hire only qualified, trained, and professional staff. If you are responsible for hiring staff in a new medical office, you will want to ensure that a positive tone is set right from the beginning. To do that, you will want to make full use […]

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Making Your Dentist Office More Inviting

Posted September 07, 2019

When your new patients come into your dental office for the first time, they often come with different experiences. Some patients feel at ease while others may be on edge. Many adults and children alike feel uncomfortable in a dentist’s office, not only due to feelings of vulnerability but also due to the fear of […]

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