Frequently Asked Questions

General Questions

I can’t remember my password, how can I reset it?

If you can’t remember your password, you can go to www.DentalPost.net, click on “Get Started” and you will see the “Forgot Password?” link under the Login section. You will receive an email link to reset your password. Be sure and check your spam/junk folder if you do not see it in your inbox.

I have a new phone number or email address, how can I change that on my account?

On our website, we ask that you log in to your DentalPost account and go to “Settings”. That is where you can easily change your email. To change your phone number, please go to your resume profile and click “Edit”. On our mobile app, go to “Alerts and Notifications” and you will see where you can change your email.  To change your phone number, please click on your name and then “Basic Resume Info” and you will see where you can change it.

I’m having trouble logging into the mobile app, can you help me?

You might have an old version of our DP app. Please visit the app store for the latest update.

How can I post a job with my existing job seeker account?

In order to post a job, you will have to visit DentalPost.net and create an account as an employer. It is perfectly fine to use the same email as your job seeker account but be sure and create a different password so that the system will be able to differentiate one account from the other.

Jobseeker

Are you a direct employer or a staffing agency?

No, we are a job board with career enhancement features such as personality tests (and more) and not a direct employer. If you haven’t already, please register with us as a job seeker.  Then simply, login to search and apply for a job. Before you start applying, review your DentalPost resume profile, and consider taking the series of career enhancement assessments to increase your chances of landing that perfect job.

Why am I not able to see the name or location of the dental office on a posting?

We give our employers the option of remaining anonymous. We also have no way of providing that information to you.

How do I close my account?

Did you know that you can mark your resume private, have your email alerts turned off, and still be a part of the DentalPost community? Marking your resume private will allow you to keep your information stored in our system and you will still be able to view upcoming events and CEs on the website.

I want to know more about the premium job seeker account and how that works.

You will see the five main features of the premium account. Your account will be highlighted with a premium badge, which will allow your resume to be noticed faster by potential employers. If you choose your resume to be public, it will be moved to the top of the hiring list and seen first by employers. You will be able to see who’s viewed your profile by zip code. You can receive vital feedback from potential employers with suggestions to improve your resume.

What are the benefits of temping?

Temping allows you to take full control of your schedule and work experience. You decide the days and hours you work, your compensation, your preferred offices, and more. It is incredibly flexible and ideal for a variety of different lifestyles. We have plenty of Temp related blogs that can help you decide if temping is right for you.

How do I become a temp on DentalPost?

Simply set up your temp schedule on your resume profile by choosing the days you are available to work, and you will show up to potential employers. To be proactive in your search, go to “Search Jobs” and then select “Temp” as the type of job you are looking for. Then, apply for temp jobs directly just as you would for a permanent position.

Do you have any information on dental careers, including their trajectory, salaries, responsibilities, and schools?

Yes! Please visit our new Dental Career Guide. It gives an in-depth look at each dental career, including the differences that vary state by state.

Can I retract or change my application?

Once your application has been sent, you may not be able to retract it. However, if you update anything on your profile or application, the employer will see the new version if they open it again.

Where can I upload my existing resume?

At this time, we do not support attaching or uploading resumes. Currently, we have the resume profile section of your DentalPost account, which is designed to hold and store all of your resume information. This is what is sent automatically to the potential employer every time you apply for a job. Before you start applying, review your DentalPost resume profile, and consider taking the series of career enhancement assessments to increase your chances of landing that perfect job.

Do you have any resume and/or interview tips to help me land a great job?

Yes! We have a lot of resume related blogs, as well as YouTube videos that can help you.

Employer

Are there any additional charges once I have found an employee or any other “hidden fees”?

No, there are no additional fees once you have posted your job and/or subscribed to a resume database. There are absolutely NO “hidden fees.” We will let you know when your service is about to expire; at that point, it is 100% up to you to renew your posting or subscription.

I received a lot of great resumes, how do I know who would be the best candidate to fill the position?

We have a handy Who Kit, that empowers you in your candidate selection process. Purchasing a premium resume search or job posting also allows you to see the results of candidates’ assessments, which reveals new information about a candidate to help you make a confident decision.

I would like to post our ads for employment without revealing our office.

We make it possible for you to post anonymously as we understand the importance of being able to do so. When you go through the process of posting a job, you will see a box that you can check that says “Make Job Posting Confidential?” By selecting to post a job confidentially, all identifying contact information will be removed from the posting, except for your city, state, and zip code.

I wanted to advise that our position has been filled. How can I deactivate the posting to stop additional applications from coming through?

You can go to “Job Postings,” then “View,” and finally “Edit,” where you can mark it as “Filled”. Be sure and click “Save changes” and that will take your posting down.

How long does my job posting/resume search last and what happens when it expires?

Our services are good for 30 days. Near the end of the 30 days, we will let you know that your service is about to expire. At that point, you can decide whether or not to renew your posting or subscription.

What is the difference between a job posting and a resume subscription?

A job posting is placed on our site, emailed, and sent via push notification through our app to all job seekers in that position who are registered with us. As each job seeker applies, you are notified via email and at that time, you can review the resume through your DentalPost account and decide whether you would like to pursue that individual or not. A resume database subscription is where you purchase access to our resumes and can go through them, reaching out to candidates you find interesting. Please keep in mind that the resume search is not our entire audience as our job seekers have the choice of having their resume marked public or private. For job seekers who choose public, you will be able to see their resume.

What does the star beside a job seeker’s name mean?

It means that the job seeker has paid to be a job seeker premium account holder. The benefits that come with that are: the star gets their resume noticed faster, their resume gets moved to the top of the list, they get to see who has viewed their profile (by zip code only), and they are able to receive feedback regarding their resume.

I subscribed to a resume database. How is the order of resumes determined?

Our algorithms take many factors into consideration to try to present the best and most-likely-to-respond candidates at the top. It is firstly based on resume completeness, recent activity on our site, and then their distance from your job. Also, we offer our job seekers premium accounts, which would allow them to keep their resumes at the top of the list.

Why can’t I review resumes for more than one position in a single subscription?

Each position is located in its own database and must be purchased individually. Contact us if you would like multiple positions and subscriptions.

I hired someone before the 30 days were up, can I get a refund for the remainder of the time left?

We’re glad to see that you have successfully found your new employee! However, we do not offer refunds. We believe that the costs are very reasonable and help us to market and grow the site.

Can I change the position on my job posting?

For technical reasons, we are unable to change the position once your job is posted. You will have to post another job. Contact us if this was done in error within 48 hours of posting.

What is included in the job posting fee, and what are the benefits that premium provides?

Your posting stays on our site for 30 days and is emailed out to all of our job seekers in your area. The job seeker will see the job and if they are interested, they apply through our system. In turn, you receive an application alert email and then review their resume and contact them if you are interested. You can write notes on applicants’ profile resumes and provide feedback, as well as schedule interviews where both you and the candidate will receive an email interview reminder.

The difference is that with the premium option you are not only able to view the candidate’s resume, you can also see their profile pictures as well as review results of our series of career coaching tests. We offer a personality test, emotional intelligence assessment, core values assessment, skills assessment, and a workplace culture assessment. These test results provide data for you to make a better hiring decision.

Why can’t I look at resumes?

Posting a job does not automatically come along with the ability to search for resumes unless you purchase “Super Premium.” However, at any time you can add a resume subscription to your job posting by contacting us.

Do you offer a discount for bulk postings?

Yes, we do sell our job postings in bulk and they start at a minimum of 10 and come with a 10% discount and the discount increases in increments. The great thing about bulk postings is that we bank your account with job posting credits for you to use at any time, for any location, and for any position. Contact us if you are interested and we will provide a detailed quote.