4 must ask interview questions when staffing

4 Must-Ask Interview Questions When Staffing a New Dental Office

Posted September 12, 2019

With the dentistry field continuing to evolve, it is important to hire only qualified, trained, and professional staff. If you are responsible for hiring staff in a new medical office, you will want to ensure that a positive tone is set right from the beginning. To do that, you will want to make full use […]

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Making Your Dentist Office More Inviting

Posted September 07, 2019

When your new patients come into your dental office for the first time, they often come with different experiences. Some patients feel at ease while others may be on edge. Many adults and children alike feel uncomfortable in a dentist’s office, not only due to feelings of vulnerability but also due to the fear of […]

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Emotional intelligience is the key to a successful workplace

Why Emotional Intelligence is Crucial to Hiring the Right Candidate

Posted September 06, 2019

What is Emotional Intelligence? How much do I have? The Oxford dictionary defines Emotional Intelligence (EI) as “the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.” Some experts boil this down to balancing what’s in the head and in the heart, and approaching a challenge […]

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Here's how to avoid ghosting in the workplace

Don’t Get Ghosted!

Posted August 28, 2019

Do you believe in ghosts? Dead people appearing and disappearing?  In recent years, though, ghosting describes an unsettling end to a relationship–a friend or someone you are dating who suddenly disappears without any explanation at all. Almost like they are dead and never coming back!   The “ghosting” phenomenon has made its way into the business […]

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3 Reasons Your Claims Keep Getting Rejected by Insurance

3 Reasons Your Claim Keeps Getting Rejected By Insurance

Posted August 28, 2019

Health insurance can be tricky to navigate for everyone involved. If your information isn’t exactly correct when you file claims for your patients, the rules involved will cause the claims to be denied and lead to lost time, the patient’s frustration, and extra work for insurance billing adjusters. Here are three of the most common […]

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Are job seekers not applying to your job? Here’s how to fix it.

Posted August 23, 2019

You’re offering a job, so why aren’t you getting applications? You need to figure out why you people are not applying to your ad or showing up to interviews. It is likely a combination of things: You are in competition with many other hiring dental offices. You have to offer something they want. Does your ad […]

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Cosmetic dentistry is on the rise

Cosmetic Dentistry: On the Rise

Posted August 16, 2019

Cosmetic dentistry popularity is on the rise again. In fact, according to the results of a recent survey from the Academy of General Dentistry (AGD), 96 percent of U.S. laborers feel a beautiful smile is very or somewhat important to your appearance. Psychology experts also suggest that nice smiles create trust, reduce stress, and helps us live a […]

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Hiring temps is helpful around holidays

Labor Day. There’s a Temp for that…

Posted August 16, 2019

tick, tick, tick… Pop quiz for employers, when’s the next time you have a team member going away on vacation? Looking at the calendar, it’s probably Labor Day. You aren’t alone. Roughly 25% of Americans plan to be out of town for Labor Day.  Check-in with your staff  Always the first Monday in September, almost every […]

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How to tell if an employee or coworker is going to quit

Is a Valued Team Member About to Make a Move? How to Recognize the Signs and Steps You Can Take.

Posted August 07, 2019

Something feels different in the office. It’s hard to describe. The patients are happy, no complaints. The schedule is full, revenue is strong. Internal conflicts among staff are at a minimum. In fact, things are working so well that you’re answering fewer staff questions and requests. These are the situations we all work hard to […]

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5 Takeaways from the 2019 RDH Under One Roof Conference

Posted August 06, 2019

We’re back from another incredible RDH Under One Roof event! This year, we traveled to the Gaylord Texan Resort & Convention Center in Grapevine, Texas to learn and share alongside our extended RDH family. After hearing from nearly 40 unique speakers, we’re feeling energized about the future of dental hygiene and what our friends in […]

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