I’ve worked in a lot of different dental offices throughout my career. I temped in over 100 offices while I was trying to start a family, so I have certainly seen my share of dental teams. The best, most productive teams have one thing in common: great leadership. Since we know leadership starts at the top, it’s no surprise the best teams have great bosses. So how do you know if you have a great boss? Here are four key characteristics:
As dental professionals, we sometimes deal with difficult patients. Whether they hate going to the dental office, hate having to pay their copay, or just had a bad day and you are on the receiving end of their foul mood, it is never a pleasant experience. A great boss recognizes when to step in and diffuse the situation so you can focus on providing the best patient care possible.
A great boss knows having a great team to support each other is key. When others have their own agendas, and disrupt the office because of their own issues, the office will never succeed. Negativity will spread throughout the office, so it’s best to stop it in its tracks.
A great boss is dedicated to taking care of their entire team. Whether that is by providing continuing education programs, making sure everyone has time for lunch, or having some flexibility for working parents. If you must work through lunch, he or she will be sure someone orders food for you. A great leader understands their job is to make sure everyone on their team has the things they need to get their job done well.
Trust is huge. When you are hired to do a job, you should be trusted to do that job and do it well. Otherwise, why did they bother to hire you? Finding something concerning during an exam and knowing that it will be addressed and respected by your dentist is key. A great leader trusts you to do your job, listens, depends on you and respects your work.
We believe here at DentalPost you can find a dental family you love. Having a team with solid team culture and core values alignment is the recipe to success. When you find a great boss who has taken the time to create a positive working environment, you enjoy going into work every day. We spend so much of our lives at work, we should love our jobs and our team. Life is short- work somewhere awesome.
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