Kevin Tighe
Kevin Tighe, Cambridge Dental Consultants CEO, got bitten hard by the business and marketing bug during long summer days working at his dad's Madison Avenue ad agency. After joining Cambridge as a seminarist in the mid-1990s, Kevin went on to become Cambridge’s senior consultant and eventually CEO. Cambridge Dental Consultants is a full-service dental practice management company offering customized dental office manuals. Frustrated? High overhead? Schedule a chat with Kevin at kdtighe@mydentalconsultant.com.
Five Secrets to Interviewing a Prospective Employee
May 09, 2017
Kevin Tighe
Engage in social conversation to make the job applicant feel at ease and to observe their ability to engage in social conversation. Are they too “serious” or nervous to do so? If so, they’ll likely be the same with patients. Ask them about their job history. What did they like most about their last job? […]
How to Correct or Reprimand Staff: Four Easy Steps
March 13, 2017
Kevin Tighe
At any given time one or more of your staff are likely doing something that you would not be too happy about if discovered. It’s the nature of the beast. That’s why it is so important to have written policy and a formal protocol for correcting or reprimanding employees. You want to document bad behavior […]