Lisa Marie Spradley, FAADOM, the Front Desk Lady, has worked in the dental front office for nearly 20 years and understands the struggle to put the patient's needs first while still taking care of the business of the front office. As a speaker and consultant, she trains the dental team to focus on the patient which leads to more production and increases in-office referrals. Lisa is a published author having written articles for industry publications such as Dentistry IQ, The Dental Geek, AADOM Observer, and AGD Impact. She is a lifetime member, Fellow and Ambassador of the American Association of Dental Office Managers (AADOM).
Have you ever thought about how you want to be remembered? What will those who know you best remember most about you? Perhaps you greet everyone with a smile and cheery hello, or maybe you look for the good in any situation. Whatever your gift may be, it is uniquely yours. It is your purpose. Robert F. Kennedy […]