Understanding the Characteristics of Gen Z
Born between 1996 and 2015, Gen Z is just beginning to enter the dental workforce, and bringing with it a proficiency for new technology and efficiency. While we are still learning about “Zoomers” – including their work style and impact on the dental industry – they are diving into the workforce headfirst and are well aware that they have a lot to learn. Here’s what we know about the new generation of dental professionals.
Formative events during their lifetime include:
Hook and other major mass shootings
of the iPhone
Their Core Values:
- Want to be catered to
On the Job:
pay and benefits
for growth, continuing education
- Face-to-face communication
relationship with superiors rather than constant feedback
Messages that Motivate:
efforts are making an impact in our practice and with patients
to learn more
close mentoring relationship
Keys to remember while working across the generations:
- Staying respectful, flexible, and understanding.
- Being open to learning from others, and helping them to learn from you.
- Adapting your communication style.
- The characteristics for each generation are general statements. Furthermore, it’s important to remember that while someone might belong to a certain generation, you should not assume they identify with all aspects of that group. Understanding their generation is the first step to uncovering that individual’s wants and needs.
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