Posted September 9, 2008
A dental office can be a hectic place at peak hours. The chairs are full. There are cavities to fill. X-rays are waiting for review. The front office staff is checking dental insurance documentation, while the phone continually rings. And, in the busy hallway the dental instrument sales representative is waiting for 30 seconds of your free time to demonstrate a new and improved dental laser.
When activity heats up at a dental office, like in many job environments, employees are often asked to do tasks that were not part of their job description. This can create tension and disruption, and lead to employee turnover. There are really only two points in the process where you can avoid these situations proactively.
Obviously, the best place to set expectations for candidates seeking dental employment is in the job description or requirements. Click the following link for an example of job descriptions for dental office jobs. The job description should be succinct, but should contain the real expectations you have for this position, including those possible occasions when the employee’s responsibilities might stretch.
The other area is in training. Even if you did a great job of communicating the actual breadth of responsibilities for the position in the job description, you will want to ensure that you do not fail to prepare employees for the occasional job scope creep. For example, you should cross-train the dental assistants so that they can fill in when front office personnel are out sick. The same training should take place for other positions. Obviously, the responsibilities of some positions cannot be carried out legally by employees not certified for those tasks. The tasks that should be included in cross-training should include those that are more administrative in nature.
So, when posting dental assistant jobs, be sure to add that the candidate should be proficient, multi-task capable, and able to stay focused during hectic hours.
Another requirement to list prominently is the ability to be a flexible team player, able to take on occasional tasks that could be considered above or below their position’s level of importance. By placing these expectations up front, you will be less likely to have resistance to these requirements, once the candidate becomes an employee.
Consider writing your dental job descriptions to the degree of detail that you would appreciate and require with a dental position for which you were a candidate. If you follow these simple steps, you will avoid much time-consuming work, headache and stress in the long run.
Posted June 21, 2019
Spend more time with family. Have more time to pursue hobbies, go back to college, or write a book. Earn extra income to supplement your current job. Why do you want to temp as a dental assistant or hygienist? Temping in a dental office can be a super-convenient way to earn while maintaining a flexible […]
Posted May 24, 2019
So you’ve decided to find a new job—only to discover that the market is scarce. Job markets (like any market) ebb and flow. Some months, like September and October, are better than others because a lot of companies want to hire before the frenzy of the holidays. Other months, like June and July, aren’t so […]
Posted May 10, 2019
Every working professional runs into a problematic coworker eventually. It’s simply the odds of working with other people. Not everyone you work with will mesh or vibe with your personality or work style. While you can solve a lot of these situations by just ignoring the person, bad coworkers can become a serious issue if […]