As a training professional, you know the information new employees need to be successful in their positions. You train people to answer phones, speak to clients and complete tasks in ways that align with your company philosophy. However, if you have been in the business long enough, you have encountered new hires that just don’t fit. They interviewed well and picked up skills easily, yet they aren’t meeting their goals and are always away from their desk. Their managers look to the training department to resolve the conflict.
Posted November 08, 2019
Can you imagine how (understandably) frustrated your team would be if you hired your mom, wife or girlfriend for a job they were totally unqualified for? While hiring mistakes usually are not that blatant, whenever a new hire is a bust, your trusted employees may feel let down, almost betrayed, that this person is not […]
Posted November 05, 2019
Long before most patients visit a dentist, they try to take a look at a map. They need to know where the office is located, and those that don’t show up rarely get contacted. If you want to literally put your dental office on the map, you need to invest in local search engine optimization […]
Posted November 04, 2019
We all know that with Halloween comes lots of candy that can wreak havoc on teeth, causing cavities and breaks. For this reason, it’s not uncommon for your dental practice to see an increase in patients shortly after the holiday is over, especially with more food-related holidays like Thanksgiving and Christmas around the bend. Here […]