Event Details

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5 Factors That Make or Break the Patient Experience

Nov 29, 2022



About the Webinar
Delivering a great patient experience requires much more than quality clinical care. In fact, the patient journey (and their perception of your practice) actually starts before a patient even schedules their first appointment.

Join Dr. Rich Madow as he shares best practices for creating an exceptional patient experience.

What You’ll Learn
Dr. Madow will be sharing:

The most important factor in cultivating patients who accept treatment, remain loyal, and refer others
Why most practices scare new patients away and how to avoid this
The power of economically using technology to WOW your new patients
How to finally master patient small-talk and gain trust