Pediatric Dental Front Office Job in Philadelphia, Pennsylvania

(Job ID: 534393)

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Description

Pay: $19.94/hour Pediatric Dental Associates is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles. Schedule: Monday 7:00am - 6:30pm, Tuesday 7:00am - 4:00pm, Wednesday 7:00am - 4:00pm, Thursday 7:00am - 3:00pm, Friday 7:00am - 2:30pm, Saturday (once a month) 8:00am - 1:00pm Location: 2301 E. Allegheny Avenue Philadelphia, Pennsylvania 19134 United States What you will do: - Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. - Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized - Filing and scanning medical documents and office forms as directed - Verifying all patient demographic, health, pharmacy, and insurance information - Schedule and confirm patient appointments - Cleaning the front office work area and other maintenance assignments as directed What you will need: - Motivated and willing to learn on the job - Experience working in the front desk area of a medical/dental practice preferred - Strong customer service skills; ability to communicate well - Demonstrated desire to work with children in a pediatric setting - Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines What We Offer: We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide: - Medical and Vision Insurance: You're eligible starting the first month after you join. - Dental Coverage: Enjoy this benefit with $0 premium. - 401(k) Plan with Company Match: We help you plan for your future with our matching program. - Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. - Employee Referral Program: Earn rewards for bringing talented individuals to our team. - Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. - Pet Insurance: We understand the importance of furry family members too. - Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. - Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are: Pediatric Dental Associates is a thriving practice with locations in Philadelphia, Bucks County, Pennsylvania, and Cherry Hill, New Jersey. Founded in 1975, PDA has grown to serve 100,000+ patient visits annually. In addition, the practice operates leading pediatric residency programs through partnerships with Temple University Hospital and Cooper University Hospital. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.