Orthodontic Dental Front Office Job in Terrell, Texas

(Job ID: 539290)

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Description

We are looking for an Orthodontic Front Desk Receptionist to join our amazing team. Ideal candidate will have prior dental office experience, but not required. The Front Desk Associate is the first line of customer service for all patients, referring doctors, and other entities contacting Texas Orthodontics. They will handle a high call volume on a multi-line phone system while completing other tasks. During phone calls they will schedule appointments, collect payments, confirm appointments, contact referring dentists, and complete other tasks assigned by management. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service. Must be willing to work with and without supervision, and meet deadlines without becoming easily overwhelmed. Key Responsibilities: Customer Service Respond to patient questions and/or concerns Answering phones on multiple lines Maintain schedules Confirming appointments Follow up on no shows/cancellations Post charges and payments to patients Checking voicemail Desired skills: Entry level position Dental experience a plus Bilingual (Spanish) a plus