Dental Front Office Job in Midlothian, Virginia

(Job ID: 546668)

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Description

We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front desk activities. The ideal candidate will possess strong administrative skills and have experience in a dental office, contributing to the overall patient experience and operational efficiency. Duties include: Greet and assist patients and visitors upon arrival, ensuring a welcoming atmosphere. Manage patient check-ins and check-outs efficiently, maintaining accurate records. Handle phone inquiries, schedule appointments, and manage the appointment calendar. Maintain patient files and ensure that all documentation is complete and up to date. Utilize computerized systems, including Softdent, for patient management and health information management. Provide administrative support as needed, including typing reports and correspondence. Qualifications Previous experience as a dental receptionist or in a similar front desk role is preferred. Strong customer service skills with a focus on patient care. Proficiency in computerized systems; familiarity with Softdent is a plus. Excellent organizational skills and attention to detail. Ability to manage multiple tasks efficiently in a fast-paced environment. Knowledge of health information management practices is desirable. Strong communication skills, both verbal and written. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive to provide outstanding service to our patients while fostering a supportive work environment for our staff. Great pay and benefits!