Dental Front Office Job in Grand Prairie, Texas

(Job ID: 548123)

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Description

About Us: We are a patient-focused dental practice dedicated to providing excellent care in a friendly and professional environment. We are seeking an organized and personable Treatment Coordinator to join our front office team. Position Summary: The Treatment Coordinator/Front Desk is the first point of contact for patients and plays a vital role in helping them understand their treatment plans, scheduling appointments, and coordinating financial arrangements. The ideal candidate is detail-oriented, compassionate, and experienced in dental office operations. Key Responsibilities: Greet patients and provide excellent customer service Present and explain treatment plans to patients, including financial options and insurance coverage Schedule and confirm patient appointments efficiently Verify and process dental insurance benefits Collect payments, set up financial arrangements, and handle billing questions Communicate effectively with patients, providers, and team members Qualifications: Prior experience in a dental front office or treatment coordinator role required Knowledge of dental insurance and billing procedures Strong organizational and multitasking skills Excellent communication and customer service abilities Proficiency in Dentrix Bilingual in Vietnamese or Spanish is a plus.