Orthodontic Dental Front Office Job in Pembroke Pines, Florida

(Job ID: 548552)

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Description

Smiles by Design Orthodontics – Pembroke Pines, FL About Us At Smiles by Design Orthodontics, we believe every patient deserves personalized care, a welcoming environment, and the confidence that comes with a beautiful smile. We’re looking for a motivated and professional Front Desk Receptionist who is excited to grow into the role of Office Manager with training and mentorship. Position Overview The Front Desk Receptionist will be the first point of contact for our patients, ensuring a warm welcome and smooth experience from the moment they enter our practice. This role is ideal for someone eager to learn the business side of orthodontics, as we intend to train and promote the right candidate into an Office Manager position. Key Responsibilities Greet patients and families in a professional and friendly manner Answer and direct phone calls, emails, and patient inquiries Manage scheduling: book, confirm, and adjust patient appointments Process check-ins, check-outs, and payments Verify insurance benefits and assist with billing questions Maintain accurate and organized patient records Ensure reception area is tidy and welcoming Support the orthodontist and clinical team with communication needs Growth & Training Path This position is structured to grow into Office Manager with training in: Staff coordination and scheduling Insurance and billing management Marketing and patient outreach support Daily operations and reporting Leadership and supervisory skills Qualifications High school diploma or equivalent (Associate’s degree preferred) Prior dental/medical front desk experience a plus, but not required Bilingual in English and Spanish preferred Excellent communication and organizational skills Tech-savvy; comfortable with scheduling software and Microsoft Office/Google Suite Positive, professional, and eager to learn leadership skills Work Schedule Monday to Thursday: 9:45 AM – 6:00 PM One Saturday per month: 10:00 AM – 2:00 PM Compensation Competitive hourly rate based on experience Paid training and mentorship for Office Manager role Opportunities for career growth and leadership How to Apply Call [sign in to DentalPost to see current contact info]or email your resume to [sign in to DentalPost to see current contact info] with the subject line “Front Desk Receptionist Application.”