What stands out most in my mind besides the above-mentioned attributes, is the staff members’ ability to communicate in an energetic manner. Dentist employers can’t put a dollar value on outstanding communication skills.
With the first greeting on the telephone, patients and potential patients can tell whether the scheduling coordinator is happy, tired, bored, or enthused about the practice in which she works. Callers can detect the energy level of those within the entire practice.
On a scale of 1-10 with ten being the highest, how does your office rate? This does not mean that every person answering the telephone must sound like a fresh Alka-Seltzer dropped into a glass of water. Quite the contrary! What it does mean is that the tone of voice must be sincere, energetic, friendly, and knowledgeable.
In short: it’s all about energy!
Do your patients and practice a favor and make 2015 the year that you put ENERGY into your lives and daily existence!
Posted July 15, 2019
Sitting hunched over patients’ mouths for several hours a day is extremely taxing on your body. Dental hygienists and dentists are prone to problems as a result of poor working posture, eye strain, and unnatural hand positioning. Regular exercise, however, can help you minimize those problems and enjoy benefits such as: Greater comfort while working […]
Posted July 05, 2019
One of the great things about a career in dental hygiene is how flexible the job is. I have worked as little as two days a month when my kids were little. It was perfect. But for as flexible as the work days can be, once you commit to a day the flexibility ends. You […]
Posted July 04, 2019
Each year delivers more new dental technology that makes dentistry easier, faster, and more cost-effective than ever before. But like many other hygienists, this trend has you a bit concerned. You’re wondering how all the rapidly-developing technology will impact your dental hygienist duties. Could new dental technology devalue the work you do or render your […]