1. Get the wrong people off the bus and the right people on the bus. Is there a member of your team who just isn’t the right fit? Rather than trying to jam a square peg into a round hole, it might be time to select a different peg entirely. Letting an employee go can be one of the most difficult parts of running a business, but it is a necessary one – and sometimes you’ll find that firing someone can be an act of kindness that benefits both parties.
2. Breathe, slow down and think. Hire slowly. You are not just filling a chair, you’re adding value to your practice.
3. Get your whole team involved. When your entire office is involved in defining a list of wants, needs, and desires, you’ll be able to confidently identify the character traits, skills, experience, and goals necessary for this particular role.
4. Write and place an impressive ad. Great job listings attract great candidates! Take your time to explain exactly what you’re looking for and you’ll be rewarded with applications from individuals who fit the bill. Consider publishing your ad on DentalPost.net, in small, local online classifieds, other advertising mediums, and never forget to network with colleagues.
5. Listen more, talk less. Ask questions. Watch. You can learn a lot about a candidate this way. Consider the following:
6. Clarify high expectations at the interview. Making things crystal clear from the get-go will help to alleviate any potential issues down the line.
7. Hire for character traits and capabilities. if you have two great candidates and it comes down to the details, choose character traits over capabilities. Capabilities can be learned through training; character traits are much more difficult to change.
8. Request & contact quality references. These include past managers and doctors at previous jobs.
9. Perform a background check, and make sure that it’s clean.
10. When in doubt – if there’s a twinge in the gut – don’t hire. Never settle unless you are 100% confident that this candidate meets or exceeds every expectation.
Posted October 09, 2019
No business is an island, and no dental practice can be successful without the right help. If you’re running a dental office, you need to make sure to cultivate certain relationships. Below are four professional relationships that every dental office needs to maintain. Marketing Professionals Marketing is the lifeblood of any business. Having connections in […]
Posted October 07, 2019
Have you ever called a company’s support number only to find yourself stuck navigating dial pad responses and arguing with a robot? These days, getting a real person on the phone at a business is nearly unheard of. Automated phone services, AI messaging, and other prerecorded voice systems have replaced traditional customer service portals. There’s […]
Posted October 04, 2019
It’s that time of year again – yes, it’s Dental Hygiene Month! For me, it’s an opportunity to reflect on my journey in the dental industry that began 25 years ago, when I first practiced as a registered dental hygienist. My mission of providing the best possible patient care has intensified over the years, and […]