Dental Front Office Job in San Antonio, Texas

(Job ID: 535919)

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Description

The Dental Treatment Plan Coordinator is responsible for guiding patients through their treatment plans with clarity and care. This role involves discussing treatment options, explaining financial arrangements, coordinating insurance benefits, and ensuring patient understanding and acceptance. Fluency in Spanish is required to effectively communicate with our Spanish-speaking patient base. Key Responsibilities: 1. Treatment Presentation & Communication Review and present proposed dental treatment plans to patients in both English and Spanish. Educate patients on procedures, timelines, and expectations. Ensure patients fully understand treatment recommendations and consent forms. 2. Financial & Insurance Coordination Discuss costs, insurance coverage, and out-of-pocket responsibilities. Provide accurate cost estimates and assist with financing options or third-party payment plans. Submit and follow up on pre-authorizations with insurance companies. 3. Patient Engagement & Follow-Up Schedule patient appointments based on treatment priorities and urgency. Proactively follow up on pending or unscheduled treatments. Maintain detailed and accurate patient records. 4. Collaboration & Office Support Work closely with front office, dental assistants, and providers to ensure seamless patient care. Assist in maintaining a productive schedule and minimizing cancellations or no-shows. Help support front desk duties when needed, including answering phones and greeting patients. Oversee daily office operations for best efficiency. Send financial reports to upper managment for review. Ensuring the schedule is appropriatly schedule to achive office goals. Plan and facilate delay huddle meetins . Qualifications: Fluent in both Spanish and English (required) Previous dental office experience (treatment coordination, billing, or front desk preferred) Knowledge of dental procedures and insurance terminology Strong communication, interpersonal, and customer service skills Proficiency with dental software (e.g., Dentrix, Eaglesoft, Open Dental – preferred) Detail-oriented and able to multitask in a fast-paced environment Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Dental insurance Employee discount Paid sick time Paid time off Schedule: Monday to Friday Weekends as needed Ability to Commute: San Antonio, TX 78217 (Required) Ability to Relocate: San Antonio, TX 78217: Relocate before starting work (Required) Work Location: In person