Treatment Coordinator Dental Front Office Job in Effingham, Illinois

(Job ID: 540622)

Process Mapping Coordinator

Heartland Dental is seeking a Process Mapping Coordinator to support the vision and mission of Heartland Dental by managing and organizing financial data, creating detailed documentation, and providing insights based on data analysis. This role is crucial for enhancing efficiency, security, and accessibility in document management.

About Heartland Dental

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental support office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported Doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

This individual will work independently, but also as part of a dynamic team within the Revenue Cycle Management Department to meet company goals. To give you an idea of team structure, this individual will report to the Revenue Cycle Manager.

Below is an overview of the duties and responsibilities you would take on in this role:

• Develop comprehensive documentation that accurately reflects findings, processes, and procedures for the Revenue Cycle Team.
• Compile and present revenue data in the form of reports, charts, or graphs for internal teams or stakeholders.
• Recommend and implement process improvements to enhance efficiency, security, and accessibility in document management.
• Manage and organize financial data to ensure it is easily accessible and secure.
• Analyze financial data to provide actionable insights that support decision-making processes.
• Work closely with other departments to ensure documentation and data management practices are aligned with company policies.
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Minimum Requirements:

• 3+ years’ experience with process mapping tools such as Visio and advanced Excel functions.
• Practical knowledge of data management and documentation practices.
• Strong computer skills, including experience with Microsoft Word, Outlook, and PowerPoint.
• Strong organizational skills, accuracy, and attention to detail.
• Excellent analytical skills, solutions-oriented.
• Ability to handle sensitive material confidentially.
• Provides explanations and interpretations within the area of expertise.
• Strong written and verbal communication skills.
• Thrive in a fast paced work environment.
• Ability to work independently and complete tasks without supervision.
• Ability to prioritize multiple tasks and manage time effectively.
• Demonstrated ability to create detailed and accurate documentation.

Desirable Qualifications:

• Experience with data analysis and report generation.
• Knowledge of document management systems and best practices.
• Experience in a healthcare or dental support setting.

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

We put our people first at Heartland Dental, and that shows in our generous benefits package.

Company retains the sole discretion to change the duties of the position at any time.

We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.