Treatment Coordinator Dental Front Office Job in Effingham, Illinois

(Job ID: 540859)

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Description

Clinical Training Supplies Coordinator, Professional Learning and Development Services
   
Do you thrive on seeing a task through to the end, preparing for an in-person event, managing deadlines and progress, and communicating with customers to ensure satisfaction? We are seeking a dynamic team member to fill the position of Clinical Training Supplies Coordinator within the Professional Learning and Development Services team. Supported doctors and team members come to Heartland Dental for phenomenal careers and our best-in-class education and training. As the Clinical Training Supplies Coordinator, you will have the opportunity to partner with a large support team that consists of the clinical developers, doctor mentors and regional support to ensure that each clinical program and regional clinical workshop hosted is successful for both doctors, their teams and the patients.

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental support office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported Doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

To give you an idea of the team structure, you will work on a team with clinical training developers and program managers, reporting to the Director of Professional Learning and Development Services (PLDS). 
Below is an overview of the duties and responsibilities associated with this position:  

1. Regional Workshop Coordination: Lead planning and execution of regional clinical workshops, including alignment with developers, support teams, and program coordinators to ensure smooth delivery and follow-up.
2. Clinical Supply Management: Manage the ordering, packing, and shipping of all supplies for in-person, virtual, and regional clinical courses and workshops.
3. Inventory Control: Track, receive, and reconcile clinical supply inventory, including returns and restocking for future use.
4. Vendor and Donation Management: Coordinate with suppliers and developers to secure donated materials, maintain donation records, and manage supplier relationships.
5. Budget Oversight: Monitor and manage clinical education supply budgets to ensure accurate, timely, and cost-effective spending.
6. Procurement Liaison: Act as the point of contact between Clinical Education and Procurement to align on purchasing processes, supply needs, and vendor coordination.
7. Team Collaboration: Maintain strong communication with internal teams, including the doctor training team and Education Support Services, to ensure alignment across functions.
8. Workflow Optimization: Identify and implement improvements to processes related to supply logistics, workshop execution, and administrative operations.
9. Facilitator Payment Processing: Prepare and submit bi-weekly facilitator pay reports, ensuring accuracy and compliance with payroll timelines.
10. Event and Course Support: Provide on-site support at Heartstart events and selected clinical courses to enhance team understanding and participant experience.