Office Manager Dental Front Office Job in Houston, Texas

(Job ID: 545859)

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Description

Work for a great Ortho team in the Clear Lake & League City location. Two practices but one great team. Fast paced work environment with great benefits. Apply today! Job Summary: Responsible for leading and supporting a clinic team in partnership with the clinic’s doctor to achieve smooth operations, high levels of patient and team member satisfaction, and growth and profitability of their practice locations. Creates and fosters positive relationships with the team, doctor, patients, and the community. Essential Duties and Responsibilities: • Drive clinic growth and development through strategic planning, sales management, and execution of growth initiatives • Hold team accountable for hitting key metrics, and performance goals • Ensures protocols and processes are implemented • Serve as a liaison between the doctor and the team regarding team members work assignments, clinical priorities, and performances • Manage controllable costs including but not limited to inventory, supplies, payroll, and maintenance to sustain and grow profitability • Lead community events and local store marketing efforts • Assist with recruiting, hiring, performance evaluations, time keeping, training, and coaching • Handle patient escalations and renegotiate contracts as needed • Ensures compliance with OSHA, HIPPA and State Dental Board regulations • Perform other duties, as assigned Supervisory and/or Leadership Responsibilities: Responsible for supervisory functions. This includes managing a teams workflow, creating schedules and delegating tasks to ensure business goals, deadlines and standards are met. This also includes onboarding, training and managing the performance of a team including setting goals and conducting performance evaluations for the team Knowledge, Skills and Abilities: • Demonstrated ability to meet or exceed performance goals • Problem solving skills with ability to find creative solutions • Servant leadership mindset with strong coaching and conflict resolution skills • Excellent time management skills with ability to multi-task and prioritize work • Strong organizational and planning skills in a fast-paced environment with a focus on process improvement • Excellent written and verbal communication skills • Ability to maintain confidential information FLSA Status: Exempt Reports To: Regional Manager Latest Revision: 06/30/2021 This job description is intended to describe the general nature and level of work being performed by team members assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of team members so classified. The Company reserves the right to modify job duties and qualifications at any time. In addition to this job description, duties may further be delineated by an additional document referenced as a position description. Practice Director • Proficiency with software applications, including Microsoft Office Suite • Ability to work independently with limited supervision • Ability to listen and understand information verbally and in writing Minimum Qualifications – (Education, Experience, Certification, & Licensure): • Bachelors degree preferred but not required • Minimum one (1) year of sales or Treatment Coordinator experience with at least six (6) months as a Treatment Coordinator required • Two (2) years of leadership experience preferred • One (1) year of experience as a sales manager preferred Physical Demands and Work Environment: The physical demands described here are representative of those which must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Will be required to travel overnight up to 10% of the time • May be required to stand; reach with hands and arms, stoop and kneel • May be required to sit for long periods of time • May be required to drive between locations for long periods of time • May be required to lift, carry, push, pull or move up to 15 pounds • Will be working in a clinical setting at times which is often noisy and distracting • Required to wear personal protective equipment while in the clinic