Dental Front OfficePinnacle Dental Cosmetic and Restorative DentistryHouston, TX 77057 Well-established, fee for service PRIVATE PRACTICE seeking a FRONT DESK/TREATMENT COORDINATOR to join our dental family! Our practice is known for our wonderful long-standing happy patients, a beautiful office, and a cohesive and fun team dynamic. Some of our team members have worked 10-20 years at our practice, a testament to the positive workplace culture we cultivate!
We need an individual with a personality that will complement our friendly, welcoming office environment and who possess great patient relationship and teamwork skills, a positive attitude and great work ethic. We offer a VERY competitive salary, 401k, paid holidays, bonuses and the amazing unique opportunity to work in a supportive team environment with a great doctor. Check out our excellent reviews online!
Work hours: Mon-Thurs 7am-4:30pm and 2 Fridays out of the month (1 full day and 1 half day)
Applicants MUST have:
-A minimum of 5 years of treatment coordination experience.
-DENTRIX experience.
-Strong organizational skills with the ability to multitask and prioritize responsibilities.
- Excellent communication skills, both verbal and written.
- Ability to work well in a team environment and collaborate effectively with colleagues.
- Detail-oriented with a high level of accuracy in data entry and record keeping.
Responsibilities:
-Assist the doctor in getting patients to understand and accept the recommended treatment and subsequently coordinate the treatment plan to work for both the patient and the dental office.
-Discuss financial options with patients and enter into the computer appropriately.
-Schedule patient appointment in appropriate and timely manner in order to maintain full daily schedule and meet production goals
-Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
-Tracking pending and incomplete treatments
-Patient follow ups
-Knowledge of case acceptances, budgeting, and insurance
-Collect patient payments and post them to their patient ledger
-Answer and return incoming calls
-Respond to patient, clinical, and operational concerns timely and effectively.
-All other duties as assigned
-Sales - Present Treatment Plans, discuss Insurances and finances, and close the cases effectively ensuring high case acceptance.
-Schedule - Build a productive Patient Schedule for Providers
-Patient Experience - Provide a welcoming, interactive, and an outstanding patient experience, in person and over the phone.
Benefits:
401(k)
Dental insurance
Employee discount
Paid time off
Experience:
Dentrix: 1 year (Required)
customer service: 5 years (Required)
treatment coordinator: 5 years (Required)