ID: 562756
Prosthodontic Dental Front Office Job Posting
Greenway Dental Center

Description

TEAM LEADER Greenway Dental Center is seeking an experienced, energetic, and purposed driven Team Leader to join our growing private practice in the heart of Houston (77027). We are a one doctor private practice that believes in building lasting relationships with our patients and creating a supportive, family oriented workplace. We’re looking for someone who is more than just an employee. We want a leader who can help elevate our team, support our doctor’s vision, and contribute to a positive, goal driven culture. SCHEDULE: Full-Time Monday – Thursday 7:15 AM – 4:00 PM Enjoy a three-day weekend every week! COMPENSATION: Competitive hourly pay (based on experience) Performance bonus opportunities Benefits Paid Time Off􀆯 (PTO) Paid Holidays Health Reimbursement Arrangement (HRA) 401(k) Performance Bonus System Continuing Education opportunities Scrubs/Uniforms provided WHAT YOU'LL DO: As our Team Leader, you’ll oversee daily front office operations while ensuring an exceptional patient experience and keeping the practice running efficiently. RESPONSIBILITIES: Lead and support the front office while promoting a positive team culture. Check voicemail, Weave messages, and office email daily. Complete previous day’s deposits and balance financial transactions. Post insurance payments and insurance checks accurately. Follow up on outstanding insurance claims and aging reports. Submit insurance claims and pre-authorizations. Present treatment plans and discuss financial arrangements. Coordinate patient financing options. Schedule appointments and maximize provider productivity. Create and manage schedule event blocks. Check patients in and out while collecting payments. Review account balances and process patient statements. Coordinate referrals and communicate with specialty offices. Manage lab cases, including sending shade information and tracking case completion. Maintain accurate patient records and documentation in Dentrix. Scan and organize patient documents. Complete monthly closing responsibilities. Assist the doctor in achieving production and patient care goals. Handle multiple priorities while maintaining exceptional customer service. QUALIFICATIONS: We’re looking for someone who has, 3–5 years of dental office experience. Experience with Dentrix practice management software. Bilingual (English/Spanish) communication skills. Strong knowledge of dental insurance, treatment planning, and financial arrangements. Excellent organizational and time management skills. The ability to multitask while maintaining accuracy and attention to detail. THE IDEAL CANDIDATE: You are someone who, Naturally takes initiative and leads by example. Has a warm, welcoming, and positive personality. Is confident, professional, and an exceptional communicator. Always presents yourself professionally. Is resourceful and solution oriented. Can inspire, motivate, and hold a team accountable. Supports and amplifies the doctor’s vision. Is organized, dependable, and detail oriented. Thrives in a goal-oriented environment. Values professionalism, accountability, and teamwork. Builds genuine relationships with patients and coworkers alike. WHAT WE ARE LOOKING FOR: We believe technical skills can be strengthened, but attitude, leadership, and character are what make someone truly exceptional. If you’re passionate about patient care, enjoy leading others, and want to be part of a close knit team that values excellence, we’d love to meet you. Join Greenway Dental Center and help us continue providing outstanding dental care while creating an exceptional experience for every patient who walks through our doors. (Please do not apply if you do not have the required experience or requirements)