Dental Front Office Job Posting
Ace Dental
Job Description
About the Role
We are looking for a friendly, dependable, and organized Front Desk / Patient Coordinator to join our team at Ace Dental. This position is the first point of contact for our patients and plays an important role in creating a welcoming, professional experience from the moment a patient calls or walks through our doors.
What You'll Do
- Patient Experience: Greet and check in patients warmly, review forms and balances, assist with checkout, collect payments, and provide excellent customer service throughout their visit.
- Scheduling: Schedule appointments, confirm upcoming visits, monitor the schedule throughout the day, and proactively work to fill cancellations and openings.
- Insurance Verification: Verify patient insurance and eligibility before appointments, update insurance information, and identify issues before the patient arrives.
- Patient Communication: Answer phone calls professionally, respond promptly to patient texts through Weave, and complete daily recall calls to help patients stay on track with their dental care.
- Team Communication: Communicate promptly with the doctor and clinical team through Weave and in person when necessary to keep the office running efficiently.
- Front Office Organization: Maintain a clean and professional front desk and waiting area, monitor office supplies, respond to Google reviews within 2 days, and complete daily front-office responsibilities and reports.
What You'll Bring
Required
- Bilingual in Spanish and English
- Professional and presentable appearance
- Friendly and outgoing attitude
Preferred
- Experience with Eaglesoft
Posted / Updated: Oct 03, 2026 | ID: 566213