ID: 552450
Dental Front Office Job Posting
North Texas Dental Associates

Description

LOOKING FOR AN AMAZING TREATMENT COORDINATOR!!! The Front Office Treatment Coordinator is the first point of contact, responsible for creating a welcoming atmosphere while managing the complex administrative flow of a dental practice. This role ensures a productive schedule for clinical staff and guides patients through treatment planning and financial obligations. Core Responsibilities Help with Patient Concierge: Greet patients, manage check-ins/outs, and handle multi-line phone systems with professionalism. Strategic Scheduling: Optimize provider production by booking, confirming, and adjusting appointments to minimize gaps and no-shows. Insurance Coordination: Verify coverage, obtain pre-authorizations, and submit electronic claims to insurance companies. MUST KNOW HOW TO DO TREATMENT PLANS AND PRESENT TO A PATIENT. Treatment Presentation: Explain proposed procedures and dental terminology in simple language and present financial estimates. Financial Management: Collect copayments at the time of service, set up payment plans (e.g., third-party financing), and manage accounts receivable. Records Compliance: Maintain accurate digital patient charts, ensuring strict adherence to HIPAA and privacy regulations. Required Skills & Qualifications Experience: Most practices prefer 1–3 years of experience in dental administration or a high-volume customer service role. Software Proficiency: Hands-on experience with practice management software such as Dentrix ASCEND. Terminology: Solid understanding of dental procedures and billing codes (e.g., CDT codes). Soft Skills: Strong empathy for nervous patients, attention to detail, and the ability to multitask in a fast-paced environment. Education: High school diploma required; many 2026 employers prefer additional certifications in dental office management. 2026 Salary & Benefits Trends Typical Salary: Ranges from $36,000 to $62,000 annually ($18–$30/hr), heavily dependent on experience. Common Benefits: Medical/dental insurance, 401(k) matching, paid time off (PTO).