ID: 553541
Reception Reception Dental Front Office Job Posting
CHAPEL HILL FAMILY & COSMETIC DENTISTRY

Description

🌟 Patient Concierge & Administrative Coordinator Chapel Hill Family & Cosmetic Dentistry Chapel Hill, NC Are you the kind of person who smiles when you answer the phone? Do you light up a room when a patient walks in? Do you love creating an experience — not just checking someone in? We are a boutique, relationship-driven, fee-for-service dental practice in Chapel Hill seeking a warm, polished, emotionally intelligent Patient Concierge to join our team. This is not a “front desk” position. This is the first and last impression of our practice. ✨ About Us At Chapel Hill Family & Cosmetic Dentistry, we specialize in high-end restorative, cosmetic, implant, and comprehensive care. Our patients value trust, quality, and relationships. We are technology-forward, growth-oriented, and deeply team-focused. We believe dentistry changes lives — and the experience matters just as much as the dentistry. ☀️ Who We’re Looking For You might be perfect for this role if you: Naturally smile and make people feel comfortable Speak confidently and warmly on the phone Stay calm and organized in a busy environment Have prior dental experience (assistant, hygiene, or admin preferred) Communicate clearly and professionally Have high emotional intelligence Notice details others miss Love being part of a collaborative, growth-minded team We are especially interested in: Former dental assistants transitioning off the clinical floor Experienced dental front desk professionals Hygienists seeking a less physically demanding role Hospitality professionals with dental experience 🦷 Responsibilities Warmly welcome and check in patients Manage scheduling with intention and accuracy Coordinate new patient intake and records Support treatment plan presentation flow Handle patient communication (phone, text, email) Maintain a polished, organized front-of-house experience Assist in review and referral engagement 💎 What Makes This Different We are not a high-volume insurance practice. We are a concierge-level, relationship-driven office where: Patients are known by name Quality matters more than speed Team culture is protected Growth and learning are encouraged This is an opportunity to grow with a stable, respected practice in Chapel Hill. 💰 Compensation & Benefits Competitive hourly compensation ($25–30/hour based on experience) Group health insurance Retirement plan with employer contribution Paid time off Supportive, positive team culture Modern, beautiful work environment 📩 To Apply Please send: Your resume A brief note telling us why this position excites you What you believe makes a great patient experience We look forward to meeting the next ray of sunshine joining our team.