ID: 554016
Pediatric Dental Front Office Job Posting
Lantzy Children's Dentistry

Description

Pediatric Dental Office in Trophy Club/Roanoke area needs an OFFICE MANAGER team member with a smile! Skills required... LEADERSHIP & OPERATIONS: · Oversee daily front office operations and patient experience · Support and coach front desk team; ensure accountability to workflows · Monitor schedule productivity, reappointment rate, and same-day treatment · Maintain communication with doctor, hygienists, and assistants · Ensure office compliance, organization, and workflow efficiency FINANCIAL & REPORTING: · Review daily totals, production, collections, and deposits · Post insurance payments (EOBs, EFTs, mail) and reconcile reports · Manage aging report, outstanding claims, and patient balances · Process refunds, billing questions, and insurance escalations · Send statements and coordinate collections when needed INSURANCE & SYSTEMS: · Verify insurance accuracy and oversee benefit updates (IAP, portals, etc.) · Ensure claims are corrected, resent, and followed through to payment · Maintain accurate fee schedules and provider assignments · Monitor KPIs: TRC, fluoride/sealant acceptance, AR, collections, schedule fill **This a 4-5 day per week position from 7:45 am to 5:00ish pm. Comprehensive benefit package including: • Medical, Dental, Vision • Life Insurance, Short-term and Long-term Disability • 401k • Paid Time Off (PTO) and Paid Holidays If this description fits you, please contact Keltie at [sign in to DentalPost to see current contact info]or email to [sign in to DentalPost to see current contact info]. Thank you for your interest in working with our team! We look forward to hearing from you soon!