ID: 554155
Pediatric Dental Front Office Job Posting
Confidential Employer

Description

Responsible for greeting incoming patients and visitors, relaying incoming telephone calls, making outgoing telephone calls, handling insurance claims, performing various clerical duties in a professional manner, etc.. Responsibilities: 1. Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person in an efficient manner. Additionally, make calls to patients/insurance companies in a professional manner. 2. Greet and identify patients and visitors as they enter the office in reference to the daily schedule and obtain additional patient information as needed. 3. Request patients and visitors be seated in the waiting room in a courteous manner and communicate unexpected delays when necessary. 4. Review patient charts to ensure proper documentation and information are enclosed in accordance with practice guidelines. 5. Acquire necessary medical records and documents for patient charts by communicating via telephone, facsimile or in person with other office locations or office personnel. 6. Maintain a neat and organized waiting room and order supplies as needed. 7. Schedule patients for appointments and recall appointments in an efficient and productive manner. 8. Submit insurance forms to insurance companies as required. 9. Receive payments from patients for services rendered and prepare bank deposits on a daily basis. 10. Maintain accounts receivable records and place necessary collection calls to patients and insurance companies in a professional manner. 11. Create financial arrangements with patients for all treatment. 12. Enter financial transactions and miscellaneous correspondence on computer. 13. Perform other related duties as assigned. Skills: -Oral Communication Skills -Written Communication Skills -Technical Communication -Telephone Etiquette -Customer Relations -Diplomacy -Filing -Math Aptitude -Organization -Professionalism -Reading Skills -Time Management Education/Training Degree: High School Diploma or Equivalent Experience: Prior secretarial experience in a dental/Medical office a plus