ID: 554195
Dental Front Office Job Posting
Confidential Employer

Description

🌟 Front Office / Patient Care Coordinator Be the reason patients love coming to the dentist. We are a busy, patient-focused dental practice looking for a confident, organized, and personable Patient Care Coordinator who thrives in a fast-paced environment and knows how to keep both patients and schedules running smoothly. This role is the first impression of our office, so we are seeking someone who genuinely enjoys helping people, stays calm under pressure, and takes pride in keeping the day running efficiently. Our practice is committed to providing high-quality dental care in a professional and welcoming environment, and we are looking for someone who shares those same values. In this role, you will: • Greet patients warmly and check them in for appointments • Confirm same-day and next-day appointments not confirmed through our automated system • Verify and update patient information and dental insurance details • Answer incoming phone calls and monitor/respond to patient text messages • Maintain an organized and welcoming reception area • Communicate patient arrivals with the clinical team and assist with patient flow • Run and monitor the medical history update system to ensure patient information is completed and transmitted correctly • Collect and review patient paperwork to ensure forms are completed when necessary • Assist the Treatment Coordinator with checkout procedures and collection of patient coinsurance • Help maintain a full hygiene and doctor schedule by filling openings and managing the schedule efficiently • Maintain strict HIPAA compliance and patient confidentiality We are looking for someone with previous medical/dental office experience, strong knowledge of insurance verification, and experience with Dentrix is preferred. The ideal candidate has excellent communication and patient service skills, strong attention to detail, and the ability to multitask without becoming overwhelmed. A professional, positive, and team-oriented attitude is essential, along with reliability and punctuality, as your team and our patients depend on you each day. Our office hours are Monday and Thursday from 8:00 AM to 5:00 PM, Tuesday and Wednesday from 7:30 AM to 4:30 PM, and the 1st and 3rd Friday from 8:00 AM to 12:00 PM. If you take pride in your work, enjoy staying busy, and want to be part of a supportive, team-oriented private dental office where you truly make an impact on the patient experience, we would love to hear from you!