ID: 555655
Reception Dental Front Office Job Posting
YNOTT Foundation

Description

Our growing company is hiring for a front desk supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below. Responsibilities for front desk supervisor Handle all guest concerns, issues, inquiries and complaints as needed Coordinate breaks and work duties for staff Relieve the Night Manager of their duties on their days off Process check-in and check-out, verify billing, create reservations, and process special requests Establish and maintain open collaborative relationships with direct reports, and management throughout the hotel Monitor budgets and payroll records and review financial transactions to ensure appropriateness Identify service issues and trends Balance cost controls with exceptional guest service and associate satisfaction Supervise Front Desk operations to a consistently high standard Ensure your team have an current knowledge of hotel products, services, pricing and special promotional offers daily VIP and special events Qualifications for front desk supervisor Minimum 1 year hotel experience requiring personalized care and in-depth interaction required Must be proficient in Microsoft applications (Excel, Work, and Outlook) Knowledge of hotel system software You will review shift logs/daily memo books and document information in logbooks Minimum of a High School Diploma preferred Prior Full Service Hotel Front Desk supervisory experience preferred