ID: 555770
Orthodontic Dental Front Office Job Posting
Sherman Orthodontics

Description

Patient Experience Coordinator (Part-Time) Upper East Side Office We are a modern, boutique orthodontic practice seeking a polished, service-driven, and detail-oriented Patient Experience to join our growing team. This part-time role is ideal for someone who is equally passionate about delivering an exceptional patient journey and supporting clinical excellence. Our practice is built on a philosophy of elevated care—where clinical precision meets a refined, hospitality-forward experience. Every touchpoint is thoughtfully curated, and we are looking for someone who naturally embodies professionalism, warmth, and a high standard of service. What You’ll Do • Serve as a welcoming first impression, ensuring every patient feels valued and at ease • Coordinate scheduling with a focus on flow, efficiency, and patient convenience • Manage phone, email, and in-office communication with professionalism and polish • Support insurance coordination and financial discussions with discretion and clarity • Maintain accurate records while ensuring a seamless, elevated office experience What We’re Looking For • Experience in a patient-facing or hospitality-driven role is a strong plus • Exceptional attention to detail with the ability to multitask fluidly • A poised, polished communicator with a naturally warm demeanor • A proactive team player who takes initiative and pride in their work • Highly reliable, organized, and committed to excellence What We Offer • Competitive salary based on experience • A supportive, collaborative, and high-performing team environment • Beautiful, thoughtfully designed, state-of-the-art office settings This is a unique opportunity to join a practice that redefines the orthodontic experience—where attention to detail, elevated service, and clinical excellence come together to create something exceptional.