ID: 556039
Dental Front Office Job Posting
Primary Office

Description

Nuvo Dental Arts is a small, close-knit, family-oriented dental practice built on: • Integrity • Precision • High-end technology • World-class systems • And exceptional patient experience We are not driven by volume; we are driven by quality, team culture, and doing things the right way. If you are looking for “just a paycheck,” this is not the right fit. If you want to be part of a purpose-driven team that operates as a family and protects its standards, this may be your home. What is this Role? You are the first voice, first face, and final impression of our practice. This role controls: • How patients feel when they call • How smoothly the entire office runs • How professionally finances and scheduling are handled You are not “just front desk.” You are our Patient Experience & Systems Coordinator. Key Responsibilities Scheduling & Flow Control • Manage productive scheduling blocks • Confirm appointments with structured call systems • Manage ASAP lists, broken appointments, and reactivations • Protect doctor and clinical production time Patient Communication • Handle all incoming calls with professionalism and empathy • Guide patients through scheduling, check-in, and checkout • Deliver a calm, confident, high-end patient experience Insurance & Financial Coordination • Verify benefits and explain coverage clearly • Translate insurance information into patient-friendly language Collections & Payments • Maintain daily, weekly, and monthly collection goals • Conduct financial conversations with integrity and professionalism Daily Accountability • End-of-day checklists • Performance tracking • Self-evaluation and continuous improvement Who This Position Is For? This role is ideal for someone who: • Takes pride in doing things correctly • Is emotionally intelligent and calm under pressure • Loves systems, structure, and accountability • Communicates clearly and professionally • Truly cares about patient experience • Wants long-term stability and team connection • Has previous experience in hospitality/ customer care (1 yr preferred) • Understands medical terminology (1 yr preferred) • Is resourceful and comfortable being autonomous • Has experience with dental systems (preferred) Technology & Training You will work in a modern, high-tech practice environment, including: • Digital scheduling and patient management systems • Automated confirmations and workflow We will train you, however, we also expect independent growth, adaptability, and ownership. How to Apply If this sounds like the type of environment you want to grow in, we would love to hear from you. Please submit: • Your resume • A short message telling us why this position speaks to you Job Type: Full-time Work Location: In person