ID: 562746
Pediatric Dental Front Office Job Posting
Primary Office

Description

Receptionist— Turtle Bay Pediatric Dentistry Location: 4275 Miles Road, Suite 102, Sachse, TX 75048 Position Type: Part-Time (Potential for full-time as practice grows) About Us Turtle Bay Pediatric Dentistry is a fun, friendly, and modern pediatric dental practice focused on delivering exceptional care in a welcoming, child-centered environment. We value kindness, teamwork, and creating memorable experiences for every family who walks through our doors. Position Summary The Receptionist is the first point of contact for our patients and parents. This role is responsible for creating a warm and professional welcome, managing the daily patient schedule, verifying insurance, coordinating treatment appointments, and supporting smooth office operations. The ideal candidate is positive, reliable, detail-oriented, and enjoys working with children and families. Key Responsibilities Patient Experience & Communication Welcome patients and parents with a friendly, upbeat attitude Answer phone calls promptly and professionally Maintain a clean, organized, and kid-friendly reception area Provide clear communication regarding treatment plans, appointments, and office policies Assist parents with new patient forms, online registration, and consent forms Drop off flyers and business cards at businesses to promote the practice. Therefore, you must have a reliable vehicle Speaking Spanish fluently is non-negotiable Scheduling & Administrative Duties Manage the daily schedule for the dentist and hygiene chairs Confirm appointments, send reminders, and follow up on missed appointments Coordinate patient flow to ensure minimal wait times Scan and upload documents into Open Dental Maintain patient records accurately and securely (HIPAA compliance) Insurance & Financial Coordination Verify insurance eligibility and benefits (PPO plans) Enter insurance details into Open Dental accurately Estimate patient portions and communicate costs to parents Collect co-pays, deductibles, and outstanding balances Process payments and generate receipts Assist with claim preparation or follow-up as needed Office Operations Assist with daily opening and closing duties Prepare and track referral forms and school/work notes Coordinate with clinical team to ensure smooth patient flow Support marketing efforts (reviews, social media check-ins, flyers) Perform occasional light office tasks (inventory, mail, deliveries) Qualifications Previous dental front desk or medical office experience preferred Knowledge of Open Dental (preferred but not required — training provided) Understanding of insurance verification and basic billing Strong verbal communication and customer service skills Comfortable working in a pediatric environment and interacting with children Ability to multitask and stay organized in a fast-paced setting Reliable, punctual, and team-oriented Speaking Spanish fluently is non-negotable Personality & Culture Fit We are looking for someone who is: Warm, patient, and excellent with children Calm under pressure and solution-oriented Respectful, trustworthy, and dependable Positive and enthusiastic about being part of a growing practice Able to contribute to a fun, family-friendly environment (Turtle Bay theme) Work Schedule Monday, Tuesday, Wednesday, Thursday, Friday, Saturday (hours based on practice schedule Compensation & Benefits Competitive hourly rate (based on experience) Opportunity for bonuses as the practice grows Email resume to Cole at [sign in to DentalPost to see current contact info]