Dental Front Office Job Posting

Job description:

Patient Care & Insurance Coordinator Little Town Smiles — Pediatric Dentistry

Schedule: Monday–Thursday, 7:30 AM–4:00 PM (30-min lunch) Pay: $22–26/hour, based on experience

Pay: $22.00 - $26.00 per hour

Reports to: Dr. Bui

About the role

We're looking for an organized, personable front-office professional to be the face of our practice — the first smile our patients and parents see, and the steady hand that keeps insurance, scheduling, and financial conversations running smoothly. This isn't just a check-in desk job: you'll own insurance verification, claims, and patient financial arrangements, so we're looking for someone who's done this before and wants to keep growing.

What you'll own

Patient Experience

Greet patients and parents, manage check-in/checkout, and keep the reception area running smoothly

Answer phones, schedule and confirm appointments, and manage the daily/weekly calendar

Present treatment plans clearly, using visuals and models to help parents understand next steps

Insurance & Billing

Verify insurance eligibility and benefits, and explain plan nuances to parents

Submit and follow up on claims daily; handle appeals and documentation requests

Set up financial arrangements, manage patient balances, and handle billing correspondence

Practice Operations

Keep patient records accurate and current

Maintain a clean, welcoming reception area and patient bathroom

Support the clinical team during high-volume periods (light chairside support as needed)

What we're looking for

1+ years in a dental (ideally pediatric) front office or insurance coordinator role

Confident communicator who can talk parents through both clinical and financial decisions

Comfortable owning a full insurance/AR cycle — not just data entry

High school diploma or equivalent

Why Little Town Smiles

Competitive pay based on experience

Paid Holidays, Paid Vacation, 401K

A supportive team environment where your work is trusted and valued

Experience:

Dental receptionist: 1 year (Required)

Work Location: In person