ID: 562908
Dental Front Office Job Posting
Smile Design Specialist

Description

We are seeking a friendly, organized, and professional **Front Office Receptionist** to join our dental office. The receptionist is the first point of contact for patients and plays an important role in creating a welcoming and positive experience. The ideal candidate should have excellent communication and customer service skills, be detail-oriented, and be comfortable working in a fast-paced dental environment. Responsibilities * Greet patients warmly and professionally upon arrival. * Answer and manage incoming phone calls and respond to patient inquiries. * Schedule, confirm, reschedule, and cancel patient appointments. * Check patients in and out and maintain accurate patient information. * Verify dental insurance eligibility and benefits. * Collect copayments, deductibles, balances, and other patient payments. * Explain office policies, payment options, and basic insurance information to patients. * Maintain and update electronic patient records. * Obtain necessary patient forms, identification, and insurance information. * Communicate effectively with dental assistants, hygienists, dentists, and office management. * Coordinate treatment appointments and follow-up visits. * Assist with treatment plan scheduling and patient communication. * Maintain an organized, clean, and welcoming reception area. * Handle patient concerns professionally and escalate issues when necessary. * Maintain patient confidentiality and follow HIPAA regulations. * Assist with general administrative and clerical tasks as needed. ### Qualifications * Previous dental office or medical front desk experience preferred. * Excellent customer service and communication skills. * Strong organizational and time-management abilities. * Professional, friendly, and welcoming personality. * Ability to multitask and work efficiently in a busy office. * Comfortable using computers, phones, and dental practice management software. * Knowledge of dental insurance and terminology is a plus. * Experience with insurance verification and patient billing preferred. * High school diploma or equivalent required. Ideal Candidate The ideal candidate is dependable, patient-focused, detail-oriented, and able to create a positive experience for every patient. He or She should be comfortable handling multiple responsibilities while maintaining professionalism, accuracy, and a friendly attitude.