Office Manager Job Posting

Run the Practice Like You Own It We're a busy, growth-minded dental practice looking for a Office Manager who will treat this office like their own business — not just keep the lights on. You'll lead a team of 20+ clinical and administrative staff, own the numbers, and be the person the doctor trusts to make the call when they're chairside. If you're the kind of leader who reads a production report and immediately knows what to fix, this is your seat. This is not a front-desk role with a nicer title. It's a true operator role with real authority and real accountability. What You'll Own Team leadership (20+ staff) Hire, onboard, train, and develop both clinical and administrative team members Set clear expectations and hold the team to them — including hard conversations Run daily huddles and monthly team meetings that actually move the needle Conduct performance reviews and drive a culture people want to stay in Business performance Own monthly, quarterly, and annual production and collections goals Oversee accounts receivable, insurance claims, and aging reports — no surprises Build and manage the operating budget; control supply and overhead spend Read and act on KPIs: production per provider, hygiene reappointment rate, case acceptance, new patient flow, no-show and cancellation rates Negotiate with vendors, labs, and suppliers Schedule and patient flow Keep the doctor and hygiene schedules productive and full Fix the schedule proactively — fill holes, manage recall, reduce open time Oversee treatment plan presentation and financial arrangements to support strong case acceptance Patient experience Set the standard for how every patient is greeted, treated, and followed up with Resolve patient concerns before they become reviews Protect and grow our reputation, reviews, and referrals Compliance and administration Maintain OSHA, HIPAA, and Texas state compliance Keep employment records, policy manual, and required postings current Oversee end-of-day close and deposits Manage facility, equipment, and IT vendor relationships What You Bring Required 5+ years in a dental practice, with 3+ years managing a dental office Proven experience leading a team of 10 or more Strong command of dental practice management software and dental insurance Comfort with numbers — you can build a budget, read a P&L, and explain a variance Willingness to make decisions and be accountable for the outcome Strongly preferred Experience in a practice with 15+ team members or multiple providers Background in a cosmetic or fee-for-service practice Track record of measurable improvement: production growth, reduced AR, lower turnover, higher case acceptance How you work Owner's mindset — you look for problems before they're brought to you Direct, calm, and fair under pressure High integrity with confidential financial and personnel information You'd rather build a great team than be the hero who does everything What We Offer Competitive pay based on experience Performance bonus tied to practice results Access to pre-tax medical health insurance, vacation, paid time off, 401(k). Dental care. Real autonomy — you'll be given the authority to match the responsibility A doctor who wants a partner in running the business, not an order-taker